Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dollarama
09.2023 - Current
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocked merchandise, clearly labeling items, and arranging accordingly.
Created inviting environment for customers by maintaining store organization and cleanliness.
Teller
Bank Of Commerce
02.2019 - 07.2023
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
Assisted customers with banking needs and inquiries.
Cross-sold credit cards, loans and other bank products.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Marketing Professional
Toyota
06.2017 - 01.2019
Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Developed strong relationships with clients through excellent customer service and regular followups.
Met customers on lot and in showroom to discuss available vehicles and options.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Education
Diploma - Business Management
Langara College
Vancouver, BC
08.2025
Bachelor of Science - Business Administration Major Marketing Management
Mariano Marcos State University
Batac City, Ilocos Norte, Philippines
06.2017
Skills
Engaging with Diverse Customers
Exceeding Customer Expectations
Safety and Cleanliness Standards
Adaptable and Flexible
Reliable and punctual
Customer Service
Timeline
Sales Associate
Dollarama
09.2023 - Current
Teller
Bank Of Commerce
02.2019 - 07.2023
Marketing Professional
Toyota
06.2017 - 01.2019
Diploma - Business Management
Langara College
Bachelor of Science - Business Administration Major Marketing Management