Mary Khalil
Mississauga,ON
Summary
Dynamic Childcare Center Owner and Director with a proven track record at Ma Petite Maison, enhancing parent satisfaction and maintaining high care standards. Skilled in CCLS, bilingual communication, and relationship building, with a strong focus on quality assurance and compliance. Proven leader in early childhood education, excelling in decision-making, problem-solving, and fostering children's development.
Overview
13
13
years of professional experience
Work History
Childcare Center Owner and Director
Ma Petite Maison
01.2017 - 08.2024
- Managed day-to-day operations, ensuring compliance and high standards.
- Trained and guided team members to sustain high productivity and performance while ensuring the facility met provincial education and training requirements following Child Care and Early Years Act (CCEYA)
- Increased parent satisfaction by fostering trust through open communication, regular child progress updates, and resolving any issues promptly.
- Maintained comprehensive documentation for all aspects of operations, including but not limited to accident reports, medication administration, and registration files.
- Ensured a safe and nurturing environment by adhering to provincial regulations, creating age-appropriate curriculum, and consistently monitoring safety protocols and classroom activities to uphold industry best practices and high standards of child care.
- Applied for licensing, developed policies and procedures, and uploaded staff records to Child Care licensing System (CCLS).
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Registered Early Childhood Educator
Garderie Porte Soleil
09.2015 - 06.2016
- Established a safe, nurturing environment by enforcing strict health and safety protocols and maintaining well-controlled classrooms through clear standards and reinforcement of positive behaviors.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Enhanced children's cognitive development by implementing play-based learning activities.
- Partnered with parents to facilitate consistent routines and reinforce positive behaviors in children both at home and in the classroom setting.
- Coordinated field trips and other enrichment activities to expose children to new experiences and enhance their understanding of the world around them.
- Developed strong relationships with families through open communication
- Improved literacy skills in young learners by incorporating storytelling, songs, and reading materials into lessons.
- Continuously pursued professional growth opportunities through participation in workshops, webinars, conferences, and coursework to stay current with best practices within the early childhood education field.
- Fostered social skills and emotional growth in children by organizing and supervising both large and small group activities, while providing individualized attention
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Host
Playtown
08.2013 - 07.2015
- Answered customer questions about facility hours, playrooms, and party information.
- Processed birthday and school trip reservations over the phone and emailed confirmations.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Monitored play area and toys regularly to ensure safety.
- Ensured smooth transitions between birthday events, exceeding customer satisfaction.
Sales Associate
Le Chateau
07.2011 - 06.2013
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05.2015
High School Diploma -
Ecole Secondaire Catholique Sainte-Famille
Mississauga, Ontario06.2011
Skills
- Relationship Building
- Problem-solving abilities
- Quality Assurance
- Decision-Making
- Attention to Detail
- Excellent verbal & written Communication in English and french
- Time Management
- Records Organization and Management
- Active Listening
- Proficient in CCLS
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Childcare Center Owner and Director
Ma Petite Maison
01.2017 - 08.2024
Registered Early Childhood Educator
Garderie Porte Soleil
09.2015 - 06.2016
Host
Playtown
08.2013 - 07.2015
Sales Associate
Le Chateau
07.2011 - 06.2013
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Ecole Secondaire Catholique Sainte-Famille
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