Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Mary Jo DaSilva

Mary Jo DaSilva

Richmond Hill,Canada

Summary

Seasoned HR professional with a proven track record at PFSweb Canada Inc., excelling in talent management and enhancing work culture. Skilled in HRIS management and fostering diversity and inclusion, I've driven strategic initiatives and improved employee engagement, significantly contributing to organizational development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HR/People & Culture Business Partner

PFS Now Part of GXO
01.2015 - 12.2024
  • Facilitate, Conduct and Manage New Hire Onboarding, including background and reference checks
  • Calculate & entered holiday pay hours for employees in ADP
  • Process Voluntary Terminations
  • Execute HR strategy by providing operational support in communication, implementation and monitoring of HR strategy initiatives, through analytical and reporting activities
  • Responsible for ensuring all HR Processes, standards, and tools are implemented and followed
  • Perform Change Management to support all activities through preparation of communication, cultural considerations, analysis, and reporting
  • Provided support to site leadership with talent development initiatives, through annual performance review process
  • Responsible for site accounts payable
  • Assist with payroll auditing to ensure timecard accuracy
  • Maintain various SOP's in relation to Human Resources
  • Lead Recruitment for all Canadian Positions, through job postings, resume/telephone screening, conducting interviews, onboarding, training and development
  • Manage relationship with multiple staffing agencies for annual sales events
  • Manage and negotiate yearly contracts for up to 10+ staffing agencies
  • Assist with Payroll processes on a bi-weekly basis - attendance and leave management
  • Drafting & revising employment offer letters, company policies and procedures
  • Assist in the enforcement of project deadlines/manage resources in accordance with project schedules
  • Consistent collaboration with staffing agencies to ensure staffing requirements are met
  • As well as frequent performance discussions for contingent workers
  • Understanding, developing and driving the business’s strategic initiatives, including organizational design, operations, workforce planning, staffing, training, employee relations
  • Primary investigator for all employee relations matters
  • Lead and support an engaged workforce, through employee recognition and events, two-way communication with employees and promoting the Open-Door policy
  • Responsible for conducting exit interviews, develop action items when applicable
  • Analyze data and propose recommendations to site leadership, for corrective action and continuous improvement
  • Work with US-based HR Manager to evaluate and make recommendations on employee recognition programs
  • Conduct New Hire Orientation including Respect & Inclusion Training
  • Assisted in performance review processes to ensure employees met business needs and career development
  • Work site leadership in development of training programs to assist employees in quickly acclimating to roles within the Distribution Center and Call Center

Senior Analyst

PFSweb Canada Inc.
01.2014 - 01.2015
  • Assist in the enforcement of project deadlines and schedules
  • Communicated and applied project standards
  • Manage resources following project schedules
  • Work with client personnel to identify required changes
  • Deliver informative, well-organized presentations
  • Communicate difficult/sensitive information tactfully
  • Facilitate effective team interaction
  • Attendance and Leave management
  • Built rapport with multiple vendors
  • Handle unemployment claims
  • Coordinate and manage social events
  • Take care of and submit any Employee Referrals as part of the program
  • Handle new hire paperwork to create packages for completion and auditing to payroll
  • Audit employee Timecards to ensure accuracy before processing payroll
  • Assist with the coordination of Human Resources processes (e.g
  • Annual and peak promotions, annual performance management, compensation and salary administration) according to organization guidelines
  • Support the resolution of personnel issues
  • Help with the integration of new joiners
  • Assist the termination process by organizing discussions, gathering appropriate documentation, coordinating exit interviews, and summarizing any resulting issues
  • Keep records and update management on a variety of matters including absence, poor performance, terminations, disciplinary and bereavement matters, and flexible working arrangements
  • Help with the implementation of people programs and initiatives

Administrative & Human Resources Coordinator

PFSweb Canada Inc.
01.2013 - 01.2014
  • Assisted with staffing requirement process for all contingent workers, delivered payroll, set up new hires, & conducted telephone interviews
  • Lead and Manage New Hire Onboarding
  • New Hire Orientation Facilitator
  • Responsible for weekly client payment deposits
  • Office Management – Organizing special events, ordering of all office supplies
  • Completed and submitted expense reports
  • Scheduled internal & external client meetings, calendar management
  • Provided support on ad hoc projects, as required
  • Coordinated travel arrangements for Canadian Office staff
  • Respond to all incoming emails, worldwide
  • Facilitated effective team interaction
  • Attendance and leave management

Education

Some College (No Degree) - Business Administration And Management

Seneca College of Applied Arts And Technology
North York, None

Skills

  • Conducting employee training & development
  • Reviewing compliance
  • Managing employee relations
  • Integrating policies
  • Planning policy integrations
  • Recommending policy improvements
  • Improving employee engagement
  • Coaching leadership
  • Talent management
  • Workforce planning
  • Employee relations
  • Compensation design
  • Grievance handling
  • Internal communications
  • Onboarding programs
  • Recruitment strategies
  • Exit interviews
  • Workforce supply and demand
  • HR policies development
  • HRIS management
  • Work culture enhancement
  • Talent management strategy
  • Legal compliance
  • Employee engagement
  • Talent recruitment
  • Organizational development
  • Flexible work arrangements
  • Diversity and inclusion
  • Payroll management
  • Benefits administration
  • Labor law compliance
  • Employee retention
  • Background checks

Certification

  • Supervise Motivate & Lead Others Certificate
  • Harassment Prevention Certificate
  • Investigation Training Certificate
  • ADP Workforce Now Training Certificate
  • Certificate in Leadership Training
  • UltiPro Payroll System Training
  • Implementing Transformational HR

References

  • Corina Russell, Manager, Human Resources, GXO Logistics, corina.russell@gxo.com, (905) 299-9263
  • Lisa Ford, Senior Manager, Human Resources, GXO Logistics, lisa.ford@gxo.com, (903) 864-2623

Timeline

HR/People & Culture Business Partner

PFS Now Part of GXO
01.2015 - 12.2024

Senior Analyst

PFSweb Canada Inc.
01.2014 - 01.2015

Administrative & Human Resources Coordinator

PFSweb Canada Inc.
01.2013 - 01.2014

Some College (No Degree) - Business Administration And Management

Seneca College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Mary Jo DaSilva