Mary Hohl
NEW HAMBURG,Ontario
Summary
I am a dependable candidate successful at managing multiple priorities with a positive attitude. I am detail-oriented, organized and will work hard to meet tight deadlines. I am seeking a part time opportunity.
Overview
19
19
years of professional experience
Work History
Technology Support Specialist
Manulife Financial
06.2014 - 02.2020
- Technology support by providing timely and effective troubleshooting for hardware and software issues as related to Investment products
- Reduced downtime by proactively identifying potential system problems and implementing preventive measures.
- Enhanced customer satisfaction with prompt resolutions to technical inquiries via phone, email, or in-person assistance.
- Streamlined communication between technical teams and end-users, fostering a positive work environment for all parties involved.
Daycare Owner/Operator
Own Business
03.2005 - 04.2014
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation. Organized and distributed payroll and CPP contributions for employees
- Recruited and partnered with qualified staff to maintain a high-quality team of childcare professionals.
Investment Associate
Arca Financial
09.2000 - 02.2005
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Created and maintained precise and accurate models, charts and reports.
- Set up meetings with clients
- Set up and maintain client files with all relevant client material
- Followed up on any issues to ensure accuracy and completion of all clients requests
Skills
- Proficient in Word, Excel and Outlook
- Quick and eager learner
- Prompt, Courteous, Team Player
- Approachable and Friendly
Timeline
Technology Support Specialist
Manulife Financial
06.2014 - 02.2020
Daycare Owner/Operator
Own Business
03.2005 - 04.2014
Investment Associate
Arca Financial
09.2000 - 02.2005
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