MARY HOGGARTH
Tiverton,Ontario
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.
Overview
30
30
years of professional experience
Work History
Front End Cashier & Customer Service
Dykeman's No Frills
12.2014 - 07.2022
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Front End Cashier & Customer Service Representative
Zehrs Markets
05.2011 - 07.2014
Baker/Customer Service Representative
Zehrs Markets
04.1992 - 05.2011
- Managed customer service operations, including taking orders and resolving complaints.
- Trained and supervised new employees on bakery operations and procedures.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Retail Merchandiser
Merchandising Consultants Associates
01.1995 - 01.2006
- Set and display of all seasonal merchandise including ordering and inventory.
- Established strong vendor relationships to maintain and support business.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Education
High School Diploma -
Stratford Northwestern Secondary School
Stratford, ON06.1990
Skills
- Shelf Stocking
- Payment Processing
- Price Verification
- ID Verification
- Packaging
References
Available upon request
Languages
English
Professional Working
Timeline
Front End Cashier & Customer Service
Dykeman's No Frills
12.2014 - 07.2022
Front End Cashier & Customer Service Representative
Zehrs Markets
05.2011 - 07.2014
Retail Merchandiser
Merchandising Consultants Associates
01.1995 - 01.2006
Baker/Customer Service Representative
Zehrs Markets
04.1992 - 05.2011
High School Diploma -
Stratford Northwestern Secondary School
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