Mary Gatluak
Edmonton,AB
Summary
- To obtain a full-time position as a Support Worker/Caregiver
- Community Support Worker Diploma in 2023
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1825
1825
years of professional experience
Work History
Caregiver
Child and Youth Developmental Service
07.2024 - 08.2024
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
Support Worker
Child and Youth Developmental Service
01.201 - Current
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted community integration by providing extensive physical, emotional and social support.
- Created, prepared, and delivered reports to various departments.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Administered assessments to identify clients' needs and establish treatment plans.
- Documented client progress and activities in accordance with agency policies and procedures.
- Participated in professional development and training opportunities to enhance clinical skills.
- Conducted home visits to assess clients' home environment and provide support.
- Facilitated psychoeducational classes to help clients develop life skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Monitored clients' progress to adjust treatment plans accordingly.
Receptionist
J.W. Marriott Hotel
01.2022 - 2023
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
Housekeeper
Campus Tower Suite Hotel
01.2019 - 01.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Associate of Science - Human Development
Rhodes Wellness College
Vancouver, BC09.2023
Associate of Arts - Human Development
Robertson College
Edmonton, AB08.2023
GED -
Spectrum Safety Services
Edmonton, AB01.2024
High School Diploma -
NorQuest College
Edmonton, AB01.2018
Skills
- Life Skills Development
- Emotional Support
- Behavioral support
- Daily living support
- Transcription and dictation
- Skill Development
- Cultural Sensitivity
- Daily living assistance
- Documentation abilities
- Mobility support
- Meal Preparation
- Recreational Activities
- Spreadsheet development
Trainingeducation
- Professional Counsellor Diploma program, Road Wellness College, 2023, 2025
- Standard First Aid Certificate, 2024
- Community Support Worker Program, Robertson College, 2021, 2023
- High School Diploma, NorQuest College, Edmonton, 2016, 2018
Volunteer Experience
- Nuer Community, Edmonton, 2015, Present, Responsible for organizing large gatherings, Supervise up to 100 people cooking and serving food, As a Financial Treasurer, entrusted to make bank deposits, Provide childcare during services, Respond to emergency situations
- Youth Worker, Edmonton, 2018, Present, Volunteer to support youth with mental health and addictions issues
Timeline
Caregiver
Child and Youth Developmental Service
07.2024 - 08.2024
Receptionist
J.W. Marriott Hotel
01.2022 - 2023
Housekeeper
Campus Tower Suite Hotel
01.2019 - 01.2020
Associate of Science - Human Development
Rhodes Wellness College
Associate of Arts - Human Development
Robertson College
GED -
Spectrum Safety Services
High School Diploma -
NorQuest College
Support Worker
Child and Youth Developmental Service
01.201 - Current
Similar Profiles
Bethany Pompa-SmithBethany Pompa-Smith
Childcare Assistant Teacher at Child and Youth Developmental ServiceChildcare Assistant Teacher at Child and Youth Developmental Service
Tadys PimentelTadys Pimentel
Lead Administrative Assistant at Child and Youth Service/ Child Development Center: NAF03Lead Administrative Assistant at Child and Youth Service/ Child Development Center: NAF03
Ayisha ChitakunyeAyisha Chitakunye
Service Director at Child and Youth Mental Health Service (CYMHS) Mental Health Drug and Alcohol (MHDA) Northern Sydney Local Health District (NSLHD)Service Director at Child and Youth Mental Health Service (CYMHS) Mental Health Drug and Alcohol (MHDA) Northern Sydney Local Health District (NSLHD)