Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Franco

West Covina

Summary

Hardworking and reliable clerical professional with a strong work ethic and the ability to adapt quickly. With a background in administrative tasks, I am organized, detail oriented, and able to learn new systems efficiently. As a fast learner, I can quickly pick up new skills and contribute to a teams success. I am seeking a stable opportunity where I can apply my skills and be a valuable asset to a great employer.

Overview

4
4
years of professional experience

Work History

Care Giver

California Respite Care
01.2024 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with dressing guidance, grooming, and meal preparation.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Dispatch Manager

Nick's Transport
01.2022 - 11.2023
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations and meet delivery targets.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
  • Scheduled deliveries and pickups according to customer needs.
  • Received new orders, prepared documentation, and assigned personnel.

Receptionist

KPS
01.2021 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted accounting department by checking mail, filing documents, filled out exempt certificates, credit applications, and reviewed/mailed outgoing vendor checks.
  • Assisted the shipping department by approving freight invoices daily, using the cooler opt system.
  • Assisted the CAD department by printing, folding, and organizing 18-27 blueprints for jobs using a plotting machine with 22x34 and 36x48 inch sheets about 10x a day.

Education

Medical Office Management Certificate

Bryman Career College
Anaheim, CA
01-2002

High School Diploma -

Citrus High School
Fontana, CA
06-2000

Skills

  • Dependable and responsible
  • Multitasking and organization
  • Verbal and written communication skills
  • Special needs care
  • Medical office administration
  • Team Leadership
  • Detail Oriented
  • Operational Excellence

Timeline

Care Giver

California Respite Care
01.2024 - Current

Dispatch Manager

Nick's Transport
01.2022 - 11.2023

Receptionist

KPS
01.2021 - 01.2022

Medical Office Management Certificate

Bryman Career College

High School Diploma -

Citrus High School

Similar Profiles

CREATE PROFILE
Mary Franco