Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
ACTIVITIES AND HONORS
Certification
Timeline
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Mary Eseigbe

Burlington,ON

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative (DELI DEPARTMENT)

Denningers Food of the World
03.2024 - 11.2024
  • Outperformed set targets through innovative use of customer relations skills and workforce oversight
  • Resolved customer inquiries, delivering precise information on products and services
  • Delivered exceptional service through both phone and face-to-face interactions
  • Ensured resolution of item issues through collaboration
  • Maintained composure and professionalism during high-pressure events
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support
  • Consistently retained professionalism during challenging customer interactions
  • Fostered strong connections with clients via courteous interactions

Chef Manager

CASTELLO FOOD AND WINE
06.2021 - 01.2024
  • Managed supplier orders weekly while aligning with budget constraints and demand forecasts.
  • Managed procurement timelines to align with food cost objectives.
  • Ensured compliance with safety and food regulations to maintain a hazard-free work environment.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Coordinated staff schedules to balance labor costs with peak kitchen efficiency.
  • Cultivated a supportive team environment through mentorship of junior chefs.

Education

Higher National Diploma - Agricultural and Bio Environmental Engineering

Federal Polytechnic Auchi
09.2019

Skills

  • Stock management
  • Verbal and Written Communication
  • Resourcefulness
  • Task prioritization
  • Store maintenance
  • Empathy and patience

Languages

Fluent in English

Accomplishments

  • Award of exceptional excellence in Imeks Engineering
  • Best graduating Student 2018/2019 Academic session

ACTIVITIES AND HONORS

  • Volunteer in Environmental Protection and Sanitation Sensitization Group2022
  • Public Outreach on Female Hygiene for High School Students2021
  • Children and Youth Coordinator2015/2021

Certification

Higher National Diploma Certification

Safecheck Advanced food safety certification

  • ServSafe Food Handler's Certification

Timeline

Customer Service Representative (DELI DEPARTMENT)

Denningers Food of the World
03.2024 - 11.2024

Chef Manager

CASTELLO FOOD AND WINE
06.2021 - 01.2024

Higher National Diploma - Agricultural and Bio Environmental Engineering

Federal Polytechnic Auchi

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Mary Eseigbe