Summary
Overview
Work History
Education
Skills
Languages
Certification
If at first you don't succeed, re-think, re-calibrate and try again.
Timeline
Work Preference
Mary Eliou

Mary Eliou

Project Management
Vaughan,Ontario

Summary

Instrumental Project Manager bringing 20 years of experience achieving ambitious Technology goals in challenging IT environments. Experience in Software development, Infrastructure upgrades, Migrations, and Implementing Security and Compliance standards globally. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Project Manager

CaseWare International
05.2022 - 01.2024
  • Achieved end to end integration of people, processes and systems of 6x acquisitions into CaseWare's fold globally (Germany, Romania, Netherlands, Canada, Australia, Colombia)
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results..
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Achieved the goal of improved cyber security posture and adherence to global compliance standards

Project Manager

Softcom, A Division of Ingram Micro
04.2015 - 04.2022
  • Achieved migration of critical workloads that powers Ingram's Cloud Marketplaces from on premise infrastructure to Cloud based technology (Azure)
  • Delivered technology aspects of pre and post merger integration activities of a 500+ company acquisition and a 10+ million-dollar integration budget that included coordination of 30 internal and external resources
  • Established effective communication among inter-departmental team members for enhanced collaboration and successful project completion.
  • Collaborated with external vendors to ensure successful integration of third-party solutions
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Mentored new team members in project management best practices to enhance their skills and contribute to better overall performance.

Project Manager

Primus Telecommunications Inc.
02.2010 - 04.2015
  • Developed and delivered Hosted Cloud platform (IaaS) built on VM Ware technology.
  • Developed and delivered MPLS network service to market.
  • Delivered next generation Hosted IP Phone Services built off of BroadSoft's BroadWorks platform
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Special Projects Manager

Tucows, Inc
06.2004 - 11.2009
  • Built and launched a new auctions product to market for expiring domain names
  • Successfully migrated 500+ enterprise customers from 2 different email platforms onto one platform while building out a new email cluster in a new collocation facility
  • Successfully built and transitioned to a new collocation facility which involved 400+ servers, shared storage devices (NetApp, SAN), and networking setup
  • Collaborated with stakeholders to identify project requirements, ensuring alignment with business goals.
  • Coordinated efforts between departments involved in projects ensuring seamless collaboration towards achieving common goals.
  • Achieved project objectives by developing and implementing strategic plans and managing cross-functional teams.
  • Implemented risk management strategies, mitigating potential issues and maintaining project progress.

Product/Project Manager

Marketrend Interactive
12.2000 - 03.2004
  • Gathered client requirements, created Statements of Work, developed and delivered vehicle maintenance schedules through an online tool to leading car manufacturers and large dealer groups
  • Directly managed these projects to completion ensuring client satisfaction and adherence to service level agreements
  • Developed and delivered e-CRM solutions to auto dealers that offered a full suite of customer management tools, including: consumer marketing campaigns, lead management tool, dealer websites, and post sales service reminders.

Manager ECommerce Development

Davis+Henderson
01.1998 - 11.2000
  • Delivered internet cheque ordering solutions through public internet integrated with internet banking sites of major financial institutions
  • Worked directly with major financial institutions to gather and deliver on unique security measures, branding, and service level requirements
  • Managed and motivated 4 full-time staff, 2 full-time contract staff, and 2 large development contracts.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

College Diploma - Computer Programming And Systems Analysis

Seneca College of Applied Arts & Technology, Toronto, ON

Certificate of Acheivement - Project Management Body of Knowledge

PM Study, Toronto, ON

Skills

  • Project Planning
  • Project Management
  • Strategic Planning
  • Project Scheduling
  • Project tracking
  • Schedule Management
  • Stakeholder Communications
  • Staff Management
  • Risk Management
  • Scope Management
  • Budget Control
  • Cross-Functional Collaboration
  • Coaching and Mentoring
  • Conflict Management
  • Agile Methodology
  • Meeting facilitation
  • Compliance Monitoring
  • Resource Allocation
  • Performance Evaluations
  • Software Development Lifecycle
  • Systems Installation, Configuration
  • Mergers and acquisitions knowledge
  • Detail Oriented
  • Creative Thinking
  • Quality Assurance
  • Conflict Resolution
  • Stakeholder Relations
  • Analytical and Problem Solving
  • Group Facilitation
  • MS Project, Smart Sheets
  • MS Office (Excel, Word, PPT, Visio)
  • MS Teams
  • G-Suite (Sheets, Docs, Mail)
  • Slack
  • Jira, Confluence
  • Compliance and Audit (PCI, GDPR)
  • E-Commerce, Website Development, Hosting
  • Infrastructure, Networking, Virtual Machine’s
  • IAAS (Infrastructure as a Service)
  • SAAS (Software as a Service)
  • Migrations (On Premises to Cloud)
  • Cybersecurity

Languages

English
Full Professional

Certification

  • PMP - Project Management Professional

If at first you don't succeed, re-think, re-calibrate and try again.

My own interpretation of someone else's quote through years of experience implementing complex technology initiatives.

Timeline

Project Manager - CaseWare International
05.2022 - 01.2024
Project Manager - Softcom, A Division of Ingram Micro
04.2015 - 04.2022
Project Manager - Primus Telecommunications Inc.
02.2010 - 04.2015
Special Projects Manager - Tucows, Inc
06.2004 - 11.2009
Product/Project Manager - Marketrend Interactive
12.2000 - 03.2004
Manager ECommerce Development - Davis+Henderson
01.1998 - 11.2000
Seneca College of Applied Arts & Technology - College Diploma, Computer Programming And Systems Analysis
PM Study - Certificate of Acheivement, Project Management Body of Knowledge

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceFlexible work hours

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Mary EliouProject Management