Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Duran

Garden Grove

Summary

I am a bilingual (English/Spanish) front office medical assistant with experience in a multi-physician family medical practice. I have nineteen years of experience working in fast-paced environments. I have experience delivering quality patient care and passionate about helping others. Additionally, I am able to multi-task and work efficiently with patients and staff.

Overview

21
21
years of professional experience

Work History

Front Office Medical Assistant

Family Care Centers
06.2018 - Current
  • Manage patient scheduling and coordinate appointments to optimize office workflow
  • Perform medical record maintenance and ensure compliance with HIPAA regulations
  • Works well in fast paced environments
  • Verify and input correct patient demographics and information
  • Check insurance eligibility
  • Offer information to patients and answer questions
  • Fax or mail medical records/request medical records
  • Bilingual (English/Spanish)
  • Process patient calls/requests and deliver to providers
  • Inform patients of laboratory/diagnostic results and other messages from providers

Front and Back Office Medical Assistant

Hurtt Family Health Clinic/Orange County Rescue Mission
06.2005 - 04.2016
  • Manage patient scheduling and coordinate appointments to optimize office workflow
  • Perform medical record maintenance and ensure compliance with HIPAA regulations
  • Works well in fast paced environments
  • Verify and input correct patient demographics and information
  • Check insurance eligibility
  • Offer information to patients and answer questions
  • Fax or mail medical records/request medical records
  • Bilingual (English/Spanish)
  • Process patient calls/requests and deliver to providers
  • Vital and room patients
  • Take payments

Education

Diploma of Medical Assisting - Front/Back Office Medical Assistant

American Career College
CA
03-2005

No Degree - Child Development

Rancho Santiago Community College
Santa Ana, CA
06-1994

High School Diploma -

Santiago High School
Garden Grove
06-1989

Skills

  • Answer phones
  • Bilingual (English/Spanish)
  • Medical terminology
  • CPR
  • Patient scheduling
  • EMR (Electronic Medical Records)
  • Microsoft
  • HIPAA compliance
  • Insurance Verification
  • Medical Records
  • Fax
  • Copy Machine
  • Vital Signs
  • Vaccinations
  • Payment processing

Accomplishments

I received Employee of the Month in February of 2015. This was rewarded for all my work and dedication done with Hurtt Family Health Clinic.

Timeline

Front Office Medical Assistant

Family Care Centers
06.2018 - Current

Front and Back Office Medical Assistant

Hurtt Family Health Clinic/Orange County Rescue Mission
06.2005 - 04.2016

Diploma of Medical Assisting - Front/Back Office Medical Assistant

American Career College

No Degree - Child Development

Rancho Santiago Community College

High School Diploma -

Santiago High School
Mary Duran