Mary David
Pleasanton
Summary
Highly organized and detail-oriented administrative professional who excels in organization and great customer service. Resourceful and adaptive team player with expertise in problem solving and customer relationships. Results-oriented strategic planner with extensive knowledge oo Administrative practices.
Overview
12
12
years of professional experience
Work History
Childcare attendant
The Bay Club Company
Pleasanton
02.2023 - Current
- Supervised children during activities, ensuring a safe and engaging environment.
- Developed and implemented appropriate activities.
- Monitored daily routines, including meals, naps, and hygiene practices for children.
- Provided a safe and nurturing environment for children.
- Communicated effectively with parents regarding children's behavior and progress.
Teacher's Aide
Learn and Play Montessori
Danville
11.2017 - 07.2018
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Supported classroom teachers by managing files, preparing materials and updating records.
- Sorted and shelved books to help manage materials and free up teachers for more important work.
- Enforced rules for behavior and procedures to maintain order among class.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Administrator
State Farm
Fremont
02.2014 - 07.2017
- Improved office organization by developing filing system and customer database protocols.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Checked office stock to determine supply levels and maintain inventory.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Hostess
Dinos Family Restaurant
Fremont
04.2013 - 01.2014
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
High School Diploma -
American High School
Fremont, CASkills
- Effective Communication
- Computer Skills
- Relationship Building
- Organization and Prioritization
- Verbal and Written Communication
- Calm and Patient Demeanor
- Recordkeeping and File Management
- Information Confidentiality
- Attention to Detail
- Honest and Ethical
- Problem-Solving
- Flexible Schedule
- Decision Making
- Customer Service
- Active Listening
- Planning & Organizing
- Child supervision
- Activity planning
- Classroom support
- Office organization
Education and Training
other
Timeline
Childcare attendant
The Bay Club Company
02.2023 - Current
Teacher's Aide
Learn and Play Montessori
11.2017 - 07.2018
Administrator
State Farm
02.2014 - 07.2017
Hostess
Dinos Family Restaurant
04.2013 - 01.2014
High School Diploma -
American High School