Mary Chukwuemeka
Brantford,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
All Season Hotel
05.2021 - 07.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Managed over 50 customer calls per day.
Food Preparation Worker
Savonova Park Hotel
01.2019 - 03.2021
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Guaranteed customer satisfaction by quickly delivering orders.
- Due to collaborative team work sales was increase by 10%
- Cleaned and maintained work areas, equipment and utensils
Education
Post Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON04.2024
Bachelor of Science - Accounting
Enugu State University of Science And Technology
Enugu State, Nigeria12.2001
Skills
- Inventory Control
- Food Assembly
- Customer Service
- Grilling
- Safe Food Handling
- Food Storage
- Food Preparation
- Attention to Detail
Languages
English
Full Professional
Certification
SafeCheck Advanced Food Safety Certification.
SafeCheck Food Allergen Awareness- Restaurants ,catering and Retail
WHMIS 2015 WITH GHS.
Timeline
Food Service Worker
All Season Hotel
05.2021 - 07.2023
Food Preparation Worker
Savonova Park Hotel
01.2019 - 03.2021
Post Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Accounting
Enugu State University of Science And Technology
SafeCheck Advanced Food Safety Certification.
SafeCheck Food Allergen Awareness- Restaurants ,catering and Retail
WHMIS 2015 WITH GHS.
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