Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary M. Carroll

San Diego

Summary

Retail professional that is well versed in merchandising, inventory control, and customer service. Committed to supporting the sales team, department and store to achieve company goals.

Overview

12
12
years of professional experience

Work History

Sales Support Assistant

The Neiman Marcus Group
10.2022 - Current

Responsible for creating/maintaining product organization and administrative tasks to support operational excellence in a luxury store environment with the goal of improving the associate and client experience.

Responsibilities & Duties

  • Leadership role including opening/closing procedures
  • Checking in/receiving new product, including ticketing and backstock organization.
  • Merchandising to maximize sales and margins.
  • Assist with special events, process and place/reconcile related invoices and client orders.
  • Adhere is company protocol for handling damages, mark out of stock, price changes, reticketing and RTVs.
  • Ensure department and stockroom controls are being executed.

Apparel Lead/Merchandisier

Dick Sporting Goods
08.2020 - 10.2022

Leadership position with the focus on team building, customer service and merchandising all apparel product.

Responsibilities & Duties

  • Processed incoming merchandise.
  • Upheld merchandising standards through floor sets, signage, mannequins, price changes, inventory presentation, replenishment, etc.
  • Assisted management with supervision of the store, including opening/closing procedures.
  • Coached team on company standards and customer service.
  • Focused on meeting sales plan, inventory shortage, margins and metrics.

Merchandise Coordinator/Field Training Associate

Winston Retail Solutions
05.2012 - 08.2022

As a Merchandise Coordinator worked with clients to support their on floor presence through high levels of merchandising execution.

Responsibilities & Duties

  • Merchandised to brand standards, including displays, mannequins and graphics.
  • Built relationships with store staff, trained and provided product knowledge.
  • Submitted store reports with analysis, and before/after photos.

Education

Bachelor of Science - Fashion Marketing

Kansas State University

Skills

  • Highly Organized & Detail Oriented
  • Adaptation & Collaboration
  • Strategic Planning & Time Management
  • Internal & External Communication
  • Issue Resolution & Leadership
  • Creative Solutions

Timeline

Sales Support Assistant

The Neiman Marcus Group
10.2022 - Current

Apparel Lead/Merchandisier

Dick Sporting Goods
08.2020 - 10.2022

Merchandise Coordinator/Field Training Associate

Winston Retail Solutions
05.2012 - 08.2022

Bachelor of Science - Fashion Marketing

Kansas State University
Mary M. Carroll