Mary Burns
London,ON
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Western Culinary Support
Western Hospitality
London, Ontario
09.2025 - Current
- I currently work as a barista in the Starbucks on Western Campus.
- Prepared and served high-quality beverages to customers consistently.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided excellent customer service by engaging with patrons warmly.
Picker & Packer
Snap on tools
Mississauga, ON
04.2025 - 08.2025
- Operated warehouse equipment to efficiently pick and pack products for shipping.
- Sorted and organized inventory to maintain a clean and efficient workspace.
- Collaborated with team members to streamline packing processes and reduce errors.
Barista
Starbucks
08.2023 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Key Holder
Bulk Barn
02.2021 - 07.2024
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
Education
Bachelor of Nursing -
Western University
London, ON12-2028
High School Diploma -
Westside Secondary School
Orangeville06-2023
Skills
- Oral communication
- Time management
- Handling conflict
- Listening
- Problem solving
- Friendly and outgoing
- Attention to detail
- Team player
Community Service & Volunteer Work
- Rib fest, Orangeville, ON, 2020, Dressed up as a minion greeting kids and adults when they came in., Helped clean up after the day ended.
- Setting up for fall fair, Orangeville, ON, 2019, Helped decorate benches., Set up all the contestants' things., Then helped clean up after.
Accomplishments
- Deans honor list 2024-2025
Certification
Smart serve certified
Timeline
Western Culinary Support
Western Hospitality
09.2025 - Current
Picker & Packer
Snap on tools
04.2025 - 08.2025
Barista
Starbucks
08.2023 - 08.2024
Key Holder
Bulk Barn
02.2021 - 07.2024
Bachelor of Nursing -
Western University
High School Diploma -
Westside Secondary School