Mary Buom
Edmonton,AB
Summary
Compassionate Support Worker known for high productivity and efficient task completion. Skilled in behavior modification, crisis intervention, and adaptive communication techniques. Excel in empathy, active listening, and patience, ensuring effective support and positive outcomes for individuals in care.
Overview
15
15
years of professional experience
Work History
Casual PDD Support Worker
Niginan Housing Ventures
Edmonton, Alberta
08.2024 - Current
- Provided emotional and practical support to vulnerable adults.
- Monitored client well-being and reported any changes or concerns to relevant staff members.
- Managed challenging behaviour from clients in a calm manner by
- Applied advanced strategies to manage tense situations.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Organized and managed donations for shelter residents, such as clothing, food, and hygiene products.
- Conducted safety checks of all areas of the facility while on duty.
- Engaged in trainings pertinent to agency operations.
- Participated in essential trainings and workshops mandated by the company.
Inclusion Support Worker
KIDS WITHOUT LIMITS INC
Edmonton, Alberta
02.2020 - 03.2025
- Delivered support and oversight for children and adolescents.
- Customized programs based on client feedback.
- Ensured accurate record-keeping at all time and communicated with client’s parents and supervisor regarding progress and concerns
- Aided Clients in applying for beneficial government and community resources available to them
- Attended trainings and workshops related to respite worker duties as required by agency regulations.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Developed and implemented individualized service plans for each client based on family needs.
- Drove clients to doctors' appointments and social outings.
- Guided individuals on self-care methods to support independent living.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Volunteer Support Worker
Boyle Street Community Services
Edmonton, Alberta
11.2016 - 01.2019
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Evaluated and addressed individual client needs and concerns.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation skills.
- Provided emotional and practical support to vulnerable adults.
- Served meals and managed Donations.
- Supported staff members during program implementation.
Residential House Keeper
Colleen Cleaning services
Edmonton, Alberta
01.2010 - 01.2013
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Resolving guest service issues related to housekeeping.
- Gathering arrivals and departures reports
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Created inventory checklists and stocked housekeeping carts.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- PAssistedwith laundry services when needed.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety processes for all manual and electric cleaning equipment.
Education
REEVES COLLEGE
05-2019
Skills
- Certified in First Aid and CPR/AED
- Certified in medication administration
- Applied suicide intervention skills training
- Nonviolent Crisis Intervention skills
- Knowledge of harm reduction and naloxone training
- Skilled in maintaining a polished appearance
- Proficient in following verbal instructions
- Ability to lift and operate heavy objects
- Multi-tasking, prioritizing, self-motivating, time-management, and problem-solving abilities
- Strong written and verbal communication
- Proficient in Microsoft Office and Google applications
- Team collaboration and independent work
- Clear Police report and a Child Intervention Record Check
References
REFERENCES
Janice (780) 929-9312
Deejay Kennedy (780)729-6595
Timeline
Casual PDD Support Worker
Niginan Housing Ventures
08.2024 - Current
Inclusion Support Worker
KIDS WITHOUT LIMITS INC
02.2020 - 03.2025
Volunteer Support Worker
Boyle Street Community Services
11.2016 - 01.2019
Residential House Keeper
Colleen Cleaning services
01.2010 - 01.2013
REEVES COLLEGE
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