Summary
Overview
Work History
Education
Skills
Timeline
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MARY BELL

Palm Desert

Summary

To continue to be a highly motivated General Manager so that I may use my skill set for the benefit of my Employer, I am passionate about creating a memorable experience for my guest and employees so that I may foster a client relationship that will ensure long term loyalty to my employer.

Overview

16
16
years of professional experience

Work History

General Manager

Five Below
09.2023 - Current

GENERAL MANAGER

STAPLES
08.2019 - Current
  • The Retail General Manager (GM) is responsible for delivering profitable growth of sales and services within the store
  • This is accomplished through a high level of execution of company initiatives and exceeding customer expectations
  • The GM is responsible for creating a high performing team of an Assistant Manager, Supervisors and Associates
  • This position leads a team across his/her store to execute and deliver on all sales, service, and operational programs to achieve the Staples US Stores team objectives in our omni-channel environment

GENERAL MANAGER

BEVMO
06.2015 - 06.2019
  • Assume all responsibility and accountability for retail and e-commerce operations by effectively managing and delegating to direct and indirect reports
  • Plan and prioritize by evaluating weekly sales, projects, and tasks, as well as the normal day-to-day operations
  • Strategically analyze the Omni location's schedule and ensure the staffing plan meets the needs of the business
  • Ensure the e-commerce operations processes orders to standards and manages inventory levels to meet customer demands
  • Ensure visual and merchandising standards are met for retail operations
  • Ensure all pricing, signage, and displays are accurate
  • Ensure all merchandising direction, customer campaigns, and sales promotions are executed
  • Manage controllable expenses, labor budgets and identify opportunities to increase contributions
  • Create and implement plans to improve the financial performance of the store by driving sales through community events, promoting merchandising categories and expanding market share
  • Partner with Field Leader to discuss strengths, opportunities, and trends in business
  • Utilize company tools to diagnose opportunities and develop action plans to improve performance

District Manager/Training Manager/Store Manager

Godiva Chocolates
01.2009 - 01.2014
  • Trained new and existing Store Manager for Outlets across The region
  • Coached and trained employees throughout the region On Godiva visual protocol
  • Drove profitability while traveling the region
  • Drove sales & profitability In multiple boutiques, provided exemplary guest service, ensured visual Merchandising/presentation and operational standards; recruits, staffs, coaches and developed store Management teams and sales associates as a part of the succession plan; met or exceeds divisional and Store sales and profitability goals and establishes relationships within the local business community with The focus of gift giving of Godiva products
  • Traveling within district to conduct store visits to ensure company standards are being met
  • Effectively communicated the dis Goals with staff
  • Built team spirit and morale by actively seeking & publishing innovative ideas improve sales, store operations, training and employee morale
  • Actively and routinely recognizes and rewards good working behaviors

Education

General Education - High School

Dinuba High
Dinuba, CA
06.1995

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Staff training and development
  • Administrative skills
  • Staff development
  • P&L management
  • Team training and development
  • Motivation
  • Client relations
  • Schedule management
  • Staff motivation
  • Labor cost controls
  • Customer retention
  • Deadline oriented
  • Strategic planning
  • Performance improvement
  • Vendor relationships
  • Employee development

Timeline

General Manager

Five Below
09.2023 - Current

GENERAL MANAGER

STAPLES
08.2019 - Current

GENERAL MANAGER

BEVMO
06.2015 - 06.2019

District Manager/Training Manager/Store Manager

Godiva Chocolates
01.2009 - 01.2014

General Education - High School

Dinuba High

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