Mary Baillesd’Err
San Francisco
Summary
Personable and dedicated, with extensive experience in customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with people. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and detail-oriented with demonstrated passion for building relationships, creative problem solving and continuous growth.
Overview
15
15
years of professional experience
Work History
Bar Manager
Bar On Dolores
San Francisco
12.2025 - Current
- Oversight of most daily operation of the establishment
- Receipt and organization of stock
- Institution of standards in regards to shift responsibilities
- Training and management of employees
Bartender
Bar On Dolores
San Francisco
05.2024 - Current
- Customer Service: greeting and serving patrons, building relationships with brand representatives, phone correspondence.
- Inventory Control: maintaining a running ledger tracking low or out of stock items to provide to owners, receipt/organization/installation of inventory, purchase and organization of bar items (such as garnish, toiletries, cleaning supplies, etc)
- Preparation and serving of beverages
- Cashier: handling cash payments as well as using a POS system
- Adhering to local/state/federal laws as they apply to safety and hygiene.
Nanny
Private Families
Bay Area
09.2010 - 05.2024
- Providing age appropriate care and supervision to children, ranging from four weeks old to sixteen years of age
- Implementation/Management of daily routines
- Researching/Developing/Executing age appropriate activities to support personal growth and developmental milestones.
- Household/Personal support (errands, household maintenance, travel planning, managing family schedules,etc…)
- Creating and maintaining relationships based on transparency and open communication
Education
AA - Ethnic Studies with Concentration in LGBTQ Studies
San Francisco City College
San Francisco, CaSkills
- Multi-tasking
- Proactive resolution
- Clear oral and written communication
- Interpersonal engagement
- Patient and detail-oriented
References
Upon Request.
Timeline
Bar Manager
Bar On Dolores
12.2025 - Current
Bartender
Bar On Dolores
05.2024 - Current
Nanny
Private Families
09.2010 - 05.2024
AA - Ethnic Studies with Concentration in LGBTQ Studies
San Francisco City College