Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MARY ASENO

Whistler,BC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bookkeeper position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Home Childcare Provider

MICHAEL AND ANDREA COSTIGAN
07.2024 - Current
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Developed individualized care plans for children based on individual needs.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Assisted with toileting, dressing and hygiene to meet child's personal needs.
  • Provided emotional support to children by actively listening and offering guidance when needed.
  • Documented activities and behaviors to track progress and identify areas for improvement.
  • Enhanced child development by implementing age-appropriate educational activities and playtime.
  • Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around.
  • Established a safe and nurturing environment for children, resulting in increased trust from parents.
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Offered homework assistance for school-aged children attending after-school programs at my home-based childcare center.
  • Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
  • Developed engaging activities to help children learn and grow.
  • Administered medication following instructions from parents and physicians.
  • Promoted healthy eating habits by preparing nutritious meals and snacks for children daily.
  • Collaborated with parents to develop strategies for addressing behavioral issues or developmental concerns in their children.
  • Administered first aid when necessary while adhering to all safety guidelines outlined by certification courses completed annually.
  • Monitored children's activities to verify safety and well being.

Home Childcare Provider

FLUER REYES AND SAMUEL OTIM
12.2023 - 06.2024
  • Built strong relationships with parents through effective communication about their child''s progress and needs.
  • Developed customized care plans to address individual needs of each child, ensuring their well-being and growth.
  • Adapted teaching methods to accommodate various learning styles among children in my care.
  • Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around.
  • Monitored children's development and discussed observations with parents.
  • Enhanced child development by implementing age-appropriate educational activities and playtime.
  • Provided emotional support to children by actively listening and offering guidance when needed.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Improved language skills in young learners through engaging storytelling sessions and interactive games.
  • Managed schedules, activities, and transportation for multiple children, maintaining punctuality and efficiency.
  • Developed individualized care plans for children based on individual needs.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Assisted with toileting, dressing and hygiene to meet child's personal needs.
  • Established safe and nurturing environment for children, resulting in increased trust from parents.
  • Encouraged and supported self-help skills to establish independence.
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Facilitated socialization among peers through group activities designed to promote teamwork skills and cooperation among children.
  • Participated in regular training to stay up-to-date on best practices in childcare.

ACCOUNTANT

BRAC BANK LIMITED
09.2021 - 10.2023
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered financial information, prepared documents, and closed books.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Used advanced software to prepare documents, reports, and presentations.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Ensured accurate and timely payroll processing for over 200 employees, maintaining employee satisfaction and compliance with labor laws.
  • Assisted in successful negotiation of terms with vendors and suppliers, improving company's cost-efficiency.
  • Improved financial decision-making by creating comprehensive financial models and forecasts.

CUSTOMER SERVICE OFFICER/ CASHIER

VISION FUND
06.2018 - 10.2020
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Conducted thorough research to provide detailed solutions to complex customer inquiries, ensuring satisfaction and understanding.
  • Streamlined communication between customers and internal departments for timely issue resolution.
  • Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Boosted company reputation by providing exceptional customer service through phone, email, and chat support channels.
  • Improved first-contact resolution rate by efficiently handling customer queries during initial interactions.
  • Exceeded customer expectations by going the extra mile, ensuring a memorable experience that fostered brand loyalty and advocacy.
  • Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Responded to customer requests for products, services, and company information.
  • Promptly responded to inquiries and requests from prospective customers.
  • Investigated and resolved customer inquiries and complaints quickly.

MARKETING OFFICER

VISION FUND
02.2018 - 05.2018
  • Provided feedback to all departments on brand consistency in outbound communications.
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Managed social media channels to boost online presence and engagement with consumers.
  • Improved customer loyalty by developing targeted retention programs and initiatives.
  • Contributed to the creation of sales presentations that effectively communicated product value propositions.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Created engaging content for email marketing campaigns, increasing open rates and conversions.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Optimized website content for search engines, enhancing visibility and organic traffic.
  • Implemented data-driven approaches to optimize advertising spend, maximizing return on investment.
  • Spearheaded public relations efforts that resulted in increased media exposure and brand recognition.
  • Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
  • Coordinated with sales teams to develop effective promotional materials and sales collateral.

Home Childcare Provider

EMMANUEL EMWAMU AND GRACE AKEREMO
01.2017 - 12.2017
  • Developed individualized care plans for children based on individual needs.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Assisted with toileting, dressing and hygiene to meet child's personal needs.
  • Managed schedules, activities, and transportation for multiple children, maintaining punctuality and efficiency.
  • Improved language skills in young learners through engaging storytelling sessions and interactive games.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Provided emotional support to children by actively listening and offering guidance when needed.
  • Enhanced child development by implementing age-appropriate educational activities and playtime.
  • Monitored children's development and discussed observations with parents.
  • Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around the neighborhood.
  • Adapted teaching methods to accommodate various learning styles among the children in my care.
  • Developed customized care plans to address the individual needs of each child, ensuring their well-being and growth.
  • Built strong relationships with parents through effective communication about their child''s progress and needs.
  • Participated in regular training to stay up-to-date on best practices in childcare.

Education

Bachelor of Arts - Economics

MAKERERE UNIVERSITY
KAMPALA, UGANDA
01.2017

Skills

  • Effective Communication
  • Problem-solving aptitude
  • Housekeeping abilities
  • Microsoft Office
  • First aid knowledge
  • Problem-solving abilities
  • CPR training
  • Social support

Languages

English
Professional Working

Certification

First aid/ CPR Training -JUNE 2024-JUNE 2026

Financial accounting, IAP CAREER COLLEGE -Sept 2024

Timeline

Home Childcare Provider

MICHAEL AND ANDREA COSTIGAN
07.2024 - Current

Home Childcare Provider

FLUER REYES AND SAMUEL OTIM
12.2023 - 06.2024

ACCOUNTANT

BRAC BANK LIMITED
09.2021 - 10.2023

CUSTOMER SERVICE OFFICER/ CASHIER

VISION FUND
06.2018 - 10.2020

MARKETING OFFICER

VISION FUND
02.2018 - 05.2018

Home Childcare Provider

EMMANUEL EMWAMU AND GRACE AKEREMO
01.2017 - 12.2017

Bachelor of Arts - Economics

MAKERERE UNIVERSITY

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MARY ASENO