Mary Aoun

I have extensive experience in customer service management and administration, excelling in overseeing service requests, assessing client needs, and dispatching technicians promptly. My responsibilities include scheduling, managing payments, negotiating with clients, and drafting contractual agreements to meet changing service needs. I am adept at handling client feedback and resolving issues quickly to maintain high satisfaction and client loyalty. My background includes expertise in client account management, invoice processing, and payroll administration, ensuring efficient communication and operations. With strong organizational skills and attention to detail, I am dedicated to delivering exceptional service in dynamic and challenging environments.