Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Mary Anthony

St. John's,NL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Support Worker

Helping Hands Homecare
06.2022 - Current
  • Reposition clients to prevent bed sores
  • Administer medication accurately
  • Maintain cleanliness and tidiness of clients homes
  • Assist with clients personal hygiene and grooming
  • Collaborate with co-workers to prepare meals.

Resident Care Worker

Kenny's Pond Retirement Home
07.2020 - 11.2022
  • Assisted residents with daily routines including bathing, dressing, and toileting
  • Provided laundry services and maintained a clean living environment
  • Ensured residents safety and comfort during both day and night
  • Served meals and snacks, ensuring dietary needs were met.

Personal Care Attendant

Comfort Homecare
02.2022 - 08.2022
  • Provided comprehensive home care management
  • Assisted clients with personal hygiene and daily activities
  • Offered companionship and emotional support to clients.

Home Support Worker

Caregivers
10.2021 - 02.2022
  • Assisted clients with bathing, oral hygiene, and toileting
  • Prepared meals, performed household chores, and managed laundry
  • Provided companionship and engaged clients in stimulating activities.

Server

freshii
11.2019 - 06.2020
  • Took and prepared customer orders promptly and accurately
  • Maintained a clean and organized restaurant environment
  • Handled cash transactions efficiently
  • Closed register and store with colleagues.

Invigilator

Blundon center, Memorial University of Newfoundland
09.2019 - 12.2019
  • Supervised exams for students requiring extra time or special accommodations
  • Collected and submitted exam documents in an organized manner.

Education

College diploma in practical nursing -

Center for Nursing Studies
St. John's, NL
09.2024

Skills

  • Medication administration
  • Customer service
  • Organizational skills
  • English proficiency
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Complaint resolution
  • Order Processing

Certification

  • Canadian red cross first aid, MM/01/22, MM/01/25, Certified in Standard First Aid, CPR, and AED (Automated External Defibrillator) for adults, children, and infants., Trained in emergency response techniques including assessing and managing various injuries and medical emergencies., Proficient in using first aid equipment and maintaining a calm and effective approach in stressful situations.
  • BLS Certification, MM/01/23, MM/01/24, Certified in Basic Life Support (BLS) according to Canadian Heart & Stroke Foundation guidelines., Proficient in performing high-quality CPR (Cardiopulmonary Resuscitation) for adults, children, and infants., Skilled in using an AED (Automated External Defibrillator) and managing choking emergencies.

Volunteer Experience

  • Bethesda Church, Nursery Section Volunteer, MM/01/YY, MM/01/YY, Supervised and cared for infants and toddlers during church services and events., Provided a safe and nurturing environment, ensuring the children well-being and comfort., Engaged children in age-appropriate activities and play to stimulate their development., Assisted in maintaining cleanliness and organization within the nursery area.
  • Red Cross Canada, Virtual PDAT Responder Volunteer, MM/01/YY, MM/01/YY, Providing remote support and assistance to individuals affected by disasters or emergencies., Assessing needs and coordinating response efforts through virtual platforms., Offering crisis counselling, emotional support, and information about available resources., Documenting interactions and ensuring accurate reporting of services provided., Collaborating with local authorities and organizations to facilitate effective response efforts.

Timeline

Home Support Worker

Helping Hands Homecare
06.2022 - Current

Personal Care Attendant

Comfort Homecare
02.2022 - 08.2022

Home Support Worker

Caregivers
10.2021 - 02.2022

Resident Care Worker

Kenny's Pond Retirement Home
07.2020 - 11.2022

Server

freshii
11.2019 - 06.2020

Invigilator

Blundon center, Memorial University of Newfoundland
09.2019 - 12.2019
  • Canadian red cross first aid, MM/01/22, MM/01/25, Certified in Standard First Aid, CPR, and AED (Automated External Defibrillator) for adults, children, and infants., Trained in emergency response techniques including assessing and managing various injuries and medical emergencies., Proficient in using first aid equipment and maintaining a calm and effective approach in stressful situations.
  • BLS Certification, MM/01/23, MM/01/24, Certified in Basic Life Support (BLS) according to Canadian Heart & Stroke Foundation guidelines., Proficient in performing high-quality CPR (Cardiopulmonary Resuscitation) for adults, children, and infants., Skilled in using an AED (Automated External Defibrillator) and managing choking emergencies.

College diploma in practical nursing -

Center for Nursing Studies
Mary Anthony