Work Preference
Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

Mary-Anne Palvialok

Cambridge Bay,NU

Work Preference

Work Type

Full Time

Location Preference

On-Site

Summary

Dynamic and detail-oriented professional with a strong work ethic and integrity, experienced in customer service at Warren Burls. Proven ability in cash handling and inventory management, enhancing operational efficiency. Recognized for exceptional communication skills and a commitment to maintaining high standards of cleanliness and organization in fast-paced environments.

Overview

2013
2013
years of professional experience
1
1
Certification

Work History

Cashier Stock Boy Inventory

Warren Burls

a cashier is a person who handles the cash register at various locations such as the point of sale in a retail store.

A Stock Boy, also known as a Stock Clerk or Stock Associate, is responsible for receiving, organizing, and restocking inventory in a retail or warehouse setting. They ensure that shelves are properly stocked, assist with unloading shipments, and maintain a clean stockroom. The job may also involve checking for damaged goods and updating inventory records. Strong attention to detail and physical stamina are important for (any supplies that are used, and finished goods or those

that are ready for sale.raw materials (any supplies that are used

Housing Corporation

Rob Feagan
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.

Cook

Kitikmeot Inuit Association
  • Prepared diverse menu items following standardized recipes and safety protocols.
  • Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
  • Assisted in inventory management by tracking stock levels and reporting shortages to supervisors.
  • Collaborated with kitchen staff to streamline food preparation processes for efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Restaurant Waiter

69 Parrelle
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Collaborated with kitchen staff to ensure timely delivery of orders and accurate food presentation.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new staff on menu knowledge and service standards, fostering team efficiency.
  • Monitored tables for customer needs, proactively offering refills and additional services as required.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Fish Plant Worker

Susie
  • Operated machinery for fish processing, ensuring adherence to safety protocols.
  • Assisted in quality control inspections to maintain product standards.
  • Collaborated with team members to streamline processing workflows.
  • Maintained cleanliness and organization of workstations to enhance efficiency.
  • Continually enhanced industry knowledge through participation in ongoing training programs related to fish processing techniques and equipment operation.
  • Reduced waste by accurately cutting, trimming, and deboning fish according to company guidelines.
  • Cleaned, scraped, trimmed and filleted various seafood products.
  • Prepared various meats by cutting, trimming and packaging in preparation for display cases.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Weighing
  • Boxing the fish

Upgrade Education

Nunavut Arctic College
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Guarding Inmate

Rob
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Check inmates every 15 minutes
  • Serve inmates meal breakfast lunch supper
  • Garbage sweep & mop
  • Clean inmates cell after they leave the cell.
  • 8 hr shift

Custodian

Sanaqatite
  • Maintained cleanliness and order in assigned areas through routine inspections and thorough cleaning tasks.
  • Operated custodial equipment, ensuring proper use and adherence to safety protocols.
  • Assisted in inventory management by tracking supplies and reporting shortages.
  • Collaborated with team members to efficiently complete daily cleaning schedules and special projects.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Checked in and stocked inventory throughout facility.
  • Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Dispatcher

Hamlet of Cambridge Bay
  • Coordinated daily dispatch operations to ensure timely delivery of services.
  • Monitored and updated tracking systems for accurate real-time information.
  • Communicated effectively with drivers and clients to resolve scheduling conflicts.
  • Analyzed routes for efficiency, reducing delays and optimizing service times.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Developed system for prioritizing emergency calls, ensuring rapid response to critical situations.
  • Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
  • Answered phone calls and responded to customer emails.
  • Communicated with customers to provide delivery updates and resolution.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Dispatcher

Nuna Logistics
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Coordinated emergency response efforts, ensuring timely communication between teams and stakeholders.
  • Monitored and dispatched service requests, optimizing resource allocation for efficiency.
  • Maintained accurate logs of all communications and service activities to support operational reporting.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Scheduled and organized delivery routes.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • During my night shift dispatcher
  • Computer scan write written communication with truck drivers
  • 12 hr shift

Housekeeping Room Attendant

Sabina
  • Maintained cleanliness and organization in guest rooms, ensuring high standards of hygiene.
  • Managed inventory of cleaning supplies, reporting shortages to management efficiently.
  • Assisted in training new staff on safety protocols and housekeeping procedures.
  • Operated cleaning equipment, including vacuums and floor polishers, effectively and safely.
  • Conducted thorough inspections of completed rooms for quality assurance before guest arrival.
  • Collaborated with front desk staff to accommodate special requests from guests promptly.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Assistant Custodian

Nunavut Arctic College
09.1975 - 09.1975
  • Assisted in maintaining cleanliness and orderliness of facilities and equipment.
  • Supported waste management efforts through proper disposal methods and recycling practices.
  • Learned operation of cleaning tools and equipment for effective maintenance tasks.
  • Provided routine inspection of facilities to identify areas needing attention or repair.
  • Documented maintenance activities and reported any issues to supervisory staff for timely resolution.

Housekeeper Supervisor

MLA Bathurst Inlet
2020 - 2023
  • Supervised daily cleaning operations, ensuring adherence to quality standards and safety protocols.
  • Trained and mentored junior staff in effective housekeeping techniques and operational procedures.
  • Developed and implemented efficient cleaning schedules to optimize staff productivity and resource allocation.
  • Conducted regular inspections of facilities, identifying areas for improvement in cleanliness and organization.
  • Managed inventory of cleaning supplies, coordinating procurement processes to maintain adequate stock levels.
  • Resolved customer complaints related to housekeeping services, enhancing guest satisfaction through effective communication.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry sorting, washing, drying, and ironing.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.

Environmental

Nasittuq
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Core helper

Sabina & silver & gold
07.2009 - 09.2012
  • Assisted team in daily operations, ensuring tasks were completed efficiently and accurately.
  • Learned safety protocols and proper use of tools to maintain a secure work environment.
  • Supported experienced staff by organizing materials and preparing equipment for tasks.
  • Adapted quickly to varying workloads, demonstrating flexibility in task execution.
  • Bagging them weighing

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling and management

Languages

English
Full Professional

Certification

Mine training

Timeline

Core helper

Sabina & silver & gold
07.2009 - 09.2012

Assistant Custodian

Nunavut Arctic College
09.1975 - 09.1975

Environmental

Nasittuq

Cashier Stock Boy Inventory

Warren Burls

Housing Corporation

Rob Feagan

Cook

Kitikmeot Inuit Association

Restaurant Waiter

69 Parrelle

Fish Plant Worker

Susie

Upgrade Education

Nunavut Arctic College

Guarding Inmate

Rob

Custodian

Sanaqatite

Dispatcher

Hamlet of Cambridge Bay

Dispatcher

Nuna Logistics

Housekeeping Room Attendant

Sabina

Housekeeper Supervisor

MLA Bathurst Inlet
2020 - 2023
Mary-Anne Palvialok