Mary Anavilok
Edmonton,AB
Summary
Dynamic and proactive professional with extensive experience at Kitikmeot Friendship Society, excelling in customer service and office administration. Proven ability to manage telephone operations and enhance visitor satisfaction through effective communication and problem-solving skills. Recognized for maintaining a professional atmosphere and ensuring efficient office functionality. Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
kitikmeot friendship society
Cambridge Bay, Nunavut
12.2020 - 03.2025
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
Women Shelter
kitikmeot friendship society
Cambridge Bay, Nunavut
12.2020 - 12.2021
- Managed household errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
GED -
Kiilinik High School
Cambridge Bay, NU08-2009
Skills
- Telephone management
- Office equipment operation
- Customer service
- Mail handling
- Time management
- Problem solving
- Team collaboration
- Professional demeanor
- Telephone skills
- Data entry
- Bookkeeping
- Multitasking and prioritization
- Staff management
- Front desk operations
- Office administration
- Greeting and seating clients
- Security awareness
- File management
- Positive and professional
Affiliations
- I love going for walk,
- I enjoy cooking.
- I enjoy listening to music
- I love animals
- I love to learn new thing
Accomplishments
- April 2016 artic collage , Culinary Art camp cook .
- 2011 ABE
Certification
- 2016 Culinary arts
- 2010 Social services review
Timeline
Receptionist
kitikmeot friendship society
12.2020 - 03.2025
Women Shelter
kitikmeot friendship society
12.2020 - 12.2021
GED -
Kiilinik High School