Marx Katragadda
Dublin
Summary
Results-driven Software Executive specializing in cloud-native microservices architecture for large-scale enterprises. Delivered impactful product features and resilient platform solutions to millions of users through multi-datacenter, active-active deployments. Led cross-geo teams to drive innovation, tackle complex challenges, and optimize infrastructure for peak performance and scalability.
Overview
17
17
years of professional experience
Work History
Lead/Director of Engineering
VisaHQ
Foster City
05.2020 - Current
- Leading a high-performing VTS Apple Pay team to deliver critical tokenization features for the Apple Pay client, impacting customers globally. Recently, I spearheaded the Tap to Add Card feature for Apple Pay, resulting in a significantly higher token success rate, and aligning with our OKRs.
- Led the migration project of the VIP token vault DB of 17B tokens to the VTS Vault DB as part of LTA (Long Term Architecture) to improve availability and latency. Designed and implemented the migration project for Real Time Vault.
- Drove VTS (Visa Tokenization Services) localization projects for India, China, and Turkey, enhancing support for cross-border transactions and increasing token penetration.
- Drove cross-team adoption of AI-assisted development workflows, enabling multiple engineering teams to customize and reuse AI tools for unit test generation, integration scaffolding, and CI/CD pipeline bootstrapping.
- Adopted GEN AI tools and homegrown tools like Aura, leveraging code generation tools like Claude and cline to improve team productivity.
- Driving Stable trunk development and driving CI/CD pipeline for GTS Core repos to reduce Lead time to Change
- Led strategic initiative projects for team, updating tech stack with Oracle CBD, MySQL migration, and Java 17 migration.
- Actively participate in QBR and drive QEP (Quarterly Execution Planning) for the team, working closely with the product team for prioritization.
Sr.Consultant
VisaHQ
Foster City
11.2017 - 05.2020
- Led a talented team of 15 members to deliver the GDPR (General Data Protection Regulation) effort for the Visa Check Out (VCO), aka OneClick project, completing it in record time to achieve EU compliance.
- Designed and developed batch job to migrate ATC for 800 million tokens, enhancing response time for GPD API.
- Led team in enhancing performance and availability of multiple tokenization LCM APIs, ensuring reliability and efficiency.
- Designed and developed code continuously as part of new feature development in an agile fashion, and deploying on containers.
- Mentoring junior members and providing technical assistance as part of feature development.
- Contributed to design and development of risk engine using DROOLS and Spring Integration for DFM application, strengthening risk assessment capabilities.
Staff Software Engineer
VisaHQ
Foster City
08.2015 - 11.2017
- Improved TPS from 40 to 680 by quarterly data partitioning, converting monolithic service to microservices (separating card validation), and introducing async processing with Kafka.
- Developed in-house x-api-key LDAP validation framework for RESTful services, establishing it as the gold standard for all digital applications.
- Developed software solutions for payment processing systems.
- Collaborated with cross-functional teams to enhance user experience.
- Designed and implemented APIs for third-party integrations.
Sr.Software Engineer
VisaHQ
Foster City
11.2011 - 08.2015
- Designed and developed OFAC batch ensuring compliance for Visa Checkout
- Developed smoke test framework to integrate code with CI/CD build pipeline, executing all identified tests against successful deployment for V.me project
- Designed scalable software solutions for global travel service applications.
- Collaborated with cross-functional teams to enhance system performance and reliability.
- Led code reviews to ensure quality standards and best practices in development.
Sr.Software Engineer
Kaiser Permanente
Pleasanton
08.2009 - 11.2011
- Developed n-tier J2EE application architecture with WebSphere application server and RESTful web services, enhancing scalability and performance.
- Implemented OAM with Spring Security to control user access, improving application security and compliance.
- Created common application logging framework, streamlining monitoring and troubleshooting processes.
Education
Master of Science - Computer Science
East Texas A&M University,TX,US
Commerce, TX12-2007
Skills
- System architecture
- Cloud infrastructure
- Cloud Security Architecture
- Machine Learning Integration
- CI/CD development
- Agile Methodologies
- Data compliance
- Engineering leadership
- Tokenization
Accomplishments
- Over the past year, I've made a significant impact through the Visa Tokenization project, which boosted revenue by $200 million. Achieved 44% token adoption, and accounted for 24% of e-commerce transactions.
- Successfully reduced the response time of the essential GetPaymentData(Payment) API from 0.5 seconds to an impressive 100ms and increased its availability to 99.999%
- Closely collaborating with product and designing, building, and deploying purpose-driven products, and able to spark innovation and propel revenue growth to new heights.
- Built in-house solutions for productivity increase and were adopted widely outside of my team.
- Led high-performing teams as a manager to deliver scalable solutions with global impact
- Embraced Generative AI techniques to design and implement in-house AI tools that automate routine tasks, enhancing productivity and operational efficiency
Other Positions
- FedEx - Software Engineer - 1/2008 - 8/2009
Leadership Proficiencies
*Strategic Planning and Vision *Team Building and Development *Project Management *Performance Management *Conflict Resolution *Change Management *Customer Focus *Innovation and Creativity *Delegation and Empowerment *Adaptability and Flexibility *Ethical Leadership *Interpersonal Skills
Technical Skills
*Distributed Systems Architecture *Scalability and Performance Optimization *Containerization and Orchestration *Databases and Data Storage *Message Queuing and Streaming *Security Best Practices *Monitoring and Logging *APIs and Integration *Fault Tolerance and Disaster Recovery *Networking and Load Balancing *Version Control Systems
Timeline
Lead/Director of Engineering
VisaHQ
05.2020 - Current
Sr.Consultant
VisaHQ
11.2017 - 05.2020
Staff Software Engineer
VisaHQ
08.2015 - 11.2017
Sr.Software Engineer
VisaHQ
11.2011 - 08.2015
Sr.Software Engineer
Kaiser Permanente
08.2009 - 11.2011
Master of Science - Computer Science
East Texas A&M University,TX,US