Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marwan El-Kurdi

Windsor,ON

Summary

Detail-oriented professional with expertise in office administration and customer service. Proven success as a Medical Office Receptionist and Senior Brand Ambassador, enhancing patient and client satisfaction through effective communication and problem-solving. Skilled in optimizing workflow and fostering brand loyalty.

Overview

7
7
years of professional experience

Work History

Medical Office Receptionist

Dr. Tiffany Czilli
Windsor, Ontario
08.2024 - Current
  • Managed front desk operations, enhancing the patient experience.
  • Coordinated communication between medical staff and patients.
  • Organized patient files and ensured accurate record-keeping.
  • Assisted with the filing of medical records and documents.

Senior Brand Ambassador

American Eagle Outfitters
Windsor, ON
10.2018 - Current
  • Led training initiatives to improve team performance on brand standards.
  • Monitored inventory levels, assisting in restocking merchandise on sales floor.
  • Developed strong customer relationships to increase brand loyalty.
  • Executed social media marketing campaigns and promotions to boost engagement.
  • Introduced sales initiatives and promotions to drive customer loyalty.

Education

Bachelor of Commerce - Business Administration

University of Windsor
Windsor, ON
04-2023

Skills

  • Office operations
  • Customer service
  • Communication skills
  • Client relationship management
  • Team leadership

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Medical Office Receptionist

Dr. Tiffany Czilli
08.2024 - Current

Senior Brand Ambassador

American Eagle Outfitters
10.2018 - Current

Bachelor of Commerce - Business Administration

University of Windsor

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Marwan El-Kurdi