Marwah Azizi
Toronto,ON
Summary
Healthcare, public health, and emergency management professional with hands-on experience across hospital operations, emergency care environments, and population health research. Trained with a Bachelor of Applied Science in Public Health and Safety and a Master of Disaster and Emergency Management, with applied experience in both clinical systems and public health institutions, including the University Health Network and Toronto Public Health. Experienced in supporting high-volume clinical environments through patient flow coordination, interdisciplinary communication, and real-time operational support in acute care settings. Alongside hospital-based work, engaged in community-facing roles focused on health equity, newcomer support, and program delivery. Brings a rare combination of frontline healthcare operational experience and systems-level public health and emergency management training, with a clear focus on improving how care delivery, coordination, and community support systems function together in practice.
Overview
5
5
years of professional experience
Work History
Physician Navigator (PN)
Scarborough Health Network
Toronto, Ontario
2026.04 - Current
- Support Emergency Department physicians by streamlining non-clinical workflows and improving efficiency in a high-volume acute care environment managing a minimum of 70+ patients at any given time
- Act as a real-time liaison between physicians, patients, and interdisciplinary teams to support timely communication and coordinated care
- Monitor patient flow across triage, assessment, treatment, and disposition to help reduce delays and optimize throughput
- Coordinate follow-ups, consults, and diagnostic updates with physicians to support clinical prioritization and decision-making
- Facilitate clear patient communication regarding care progression, wait times, and next steps to improve patient experience in the ED
Fundraising Coordinator
ABRAR Mental Health and Trauma Centre
2026.04 - Current
- Support fundraising initiatives to sustain a community-based program for Afghan women
- Assist in planning and executing fundraising campaigns and donor outreach activities
- Build and maintain relationships with donors, community members, and stakeholders
- Coordinate fundraising events, including logistics, outreach, and volunteer support
- Track donations, maintain accurate records, and support financial reporting
- Contribute to grant applications, sponsorship materials, and fundraising documentation
- Collaborate with program team to align fundraising goals with community needs and program delivery
Project Coordinator
ABRAR Mental Health and Trauma Centre
Toronto, Ontario
2026.02 - Current
- Support delivery of a community program creating safe, culturally responsive spaces for Afghan women
- Coordinate volunteers and manage end-to-end session logistics (setup, facilitation, and takedown)
- Ensure participant safety, confidentiality, and inclusive engagement practices
- Communicate with participants to support engagement and continuity
- Track attendance, document activities, and support reporting and evaluation
Administrative Assistant
University Health Network
Toronto, Canada
2025.09 - 2026.04
- Support a high-volume cardiac electrophysiology clinic serving 40+ patients daily through administrative coordination
- Act as primary contact for patients, physicians, and care teams to ensure timely communication
- Manage scheduling, bookings, and follow-ups to optimize patient flow
- Coordinate referrals, documentation, and procedural requirements
- Maintain accurate, confidential patient records in compliance with hospital standards
ED Ward Clerk
University Health Network
Toronto, Canada
2024.11 - 2025.09
- Facilitated patient flow and coordinated admissions, discharges, and transfers in a fast-paced hospital environment
- Acted as primary contact for patients, families, and healthcare staff to ensure clear communication
- Processed patient documentation and maintained accurate, confidential medical records
- Coordinated diagnostic tests and follow-up appointments to support efficient scheduling and resource use
Program Assistant
Syrian Canadian Foundation
Toronto, Canada
2024.06 - 2025.03
- Support delivery of the WICE initiative for newcomer women’s civic engagement and leadership
- Organize workshops and skill-building sessions (professional development, financial literacy, leadership)
- Manage program logistics, scheduling, and participant engagement
- Build relationships with community partners and stakeholders
- Track attendance and support reporting and evaluation
Student Research Assistant
University Health Network
Toronto, Canada
2024.06 - 2024.08
- Collected, organized, and maintained data for CAR-T Cell therapy research under Dr. Sita Bhella.
- Assisted Residents and Fellows with ongoing projects, including literature reviews and research support.
- Strengthened analytical, documentation, and reporting skills.
Patient Flow Coordinator
University Health Network
Toronto, Canada
2023.05 - 2023.08
- Coordinated patient scheduling and maintained efficient flow across clinics and treatment programs.
- Communicated with multidisciplinary healthcare teams to support program operations.
- Ensured accuracy of patient records, treatment plans, and documentation.
- Triaged incoming referrals and maintained communication across clinics.
- Contributed to process improvements to enhance program efficiency.
Patient Care Assistant
University Health Network
Toronto, Canada
2022.09 - 2023.02
- Supported diagnostic and treatment procedures including angiograms, biopsies, and IR procedures.
- Prepared procedure rooms and maintained medical equipment and supplies.
- Ensured a patient-centered environment, working collaboratively with clinical and administrative staff.
- Maintained accurate inventory and submitted replenishment requests proactively.
Project Support
University Health Network
Toronto, Canada
2022.05 - 2022.08
- Supported go-live implementation of Epic HIS for 17,000+ system users.
- Delivered post-live training and technical support for clinicians and learners.
- Assisted application teams with workflow preparation and documentation.
- Organized and curated online help content, improving user experience.
Council Member
Toronto Metropolitan University
Toronto, Canada
2021.09 - 2022.06
- Represented Public Health students to the School of Medicine Planning Committee.
- Provided feedback, recommendations, and student perspectives on program development.
- Communicated updates and gathered input from student groups and societies.
Research Assistant
Toronto Public Health
Toronto, Canada
2021.05 - 2021.09
- Supported COVID-19 socio-demographic data research.
- Conducted outreach calls using multilingual communication tools.
- Entered survey data and maintained accuracy in online databases.
- Trained extensively in research ethics and confidentiality.
Fellow
Toronto Metropolitan University
2021.02 - 2021.05
- Selected for the competitive CanStudyUS Fellowship.
- Participated in workshops on public policy, civic engagement, climate change, and media.
- Engaged in discussions on international relations and emerging public challenges.
Education
M.DEM - Master of Disaster & Emergency Management
York University
Toronto, ON2026-06
Bachelor of Applied Science - BASc - Public Health and Safety
Toronto Metropolitan University
Toronto, ON2024-06
Skills
Healthcare & Emergency Systems
Emergency management Healthcare operations support Patient flow coordination Clinical administration
Program & Project Management
Project coordination Community-based programming Event planning Volunteer coordination
Community & Stakeholder Engagement
Community outreach & engagement Stakeholder relationship management Partnership development
Leadership & Collaboration
Leadership Team coordination Cross-functional collaboration Volunteer supervision
Analytical & Operational Skills
Data analysis Reporting & documentation Process improvement
Core Attributes
Adaptability in fast-paced environments Quick learning Strong organizational skills
Affiliations
- Founder & President, Connect Health Leaders (2020-2024)
- Peer Mentor, Toronto Metropolitan University (2020-2021)
- Academic Associate, Faculty of Community Services Society (2020-2021)
- Asia Affairs Executive, Our Home Ontario (2020-2021)
- Head of Focus Board, Our Home Ontario (2021-2022)
- Campus Relations Officer, MSF TMU Chapter (2021-2022)
Languages
Persian
Native/ Bilingual
Pashtu
Native/ Bilingual
Farsi
Native/ Bilingual
Timeline
Physician Navigator (PN)
Scarborough Health Network
2026.04 - Current
Fundraising Coordinator
ABRAR Mental Health and Trauma Centre
2026.04 - Current
Project Coordinator
ABRAR Mental Health and Trauma Centre
2026.02 - Current
Administrative Assistant
University Health Network
2025.09 - 2026.04
ED Ward Clerk
University Health Network
2024.11 - 2025.09
Program Assistant
Syrian Canadian Foundation
2024.06 - 2025.03
Student Research Assistant
University Health Network
2024.06 - 2024.08
Patient Flow Coordinator
University Health Network
2023.05 - 2023.08
Patient Care Assistant
University Health Network
2022.09 - 2023.02
Project Support
University Health Network
2022.05 - 2022.08
Council Member
Toronto Metropolitan University
2021.09 - 2022.06
Research Assistant
Toronto Public Health
2021.05 - 2021.09
Fellow
Toronto Metropolitan University
2021.02 - 2021.05
M.DEM - Master of Disaster & Emergency Management
York University
Bachelor of Applied Science - BASc - Public Health and Safety
Toronto Metropolitan University