Marwa Hotak
Toronto,Ontario
Summary
Dynamic food service professional with a strong focus on customer satisfaction at College. Proven ability to enhance dining experiences through effective multitasking and maintaining cleanliness. Recognized for increasing table turnover by promptly addressing customer needs and ensuring timely service. Committed to upholding a professional appearance and fostering a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Food Waiter
College
01.2021 - 04.2023
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Education
Bachelor Of Arts -
Jinnah College
Pakistan Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
Languages
English
Full Professional
Pashto
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Persian
Elementary
Timeline
Food Waiter
College
01.2021 - 04.2023
Bachelor Of Arts -
Jinnah College
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