Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight.
Overview
3
3
years of professional experience
Work History
HR Project Intern
Montfort Hospital
09.2023 - Current
Managed workplace health and safety prevention project within internal mental health unit
Office assistant
University of Ottawa
05.2023 - 08.2023
Received and send various emails
Produced lists in Excel
Performed data entry
Filed, sort, photocopy
HR Intern
Kruger Inc
01.2023 - 04.2023
Recruited 15 laborers, 20 student, and 7 interns
Supported team in terms of labor relations: analyze grievances, prepare labor relations committees, draft letters of understanding, and prepare for upcoming collective bargaining negotiations;
Worked on multitude of stimulating projects in labor relations and strategic HR organizational development;
Proactively managed absenteeism: analyze employee files to determine appropriate interventions and draft disciplinary notices;
Supported team with administrative tasks (drafting communications, document filing, data entry, maintaining weekly reports, etc.).
Project Agent
Montfort Hospital
09.2022 - 12.2022
Reviewed Policies and Procedures for Accreditation 2022-2023
Helped the organizational development team in the various projects depends on their needs
Intern
Montfort Hospital
05.2022 - 08.2022
Completed project management tools such as, but not limited to, action plan, project plan, and communication plan;
Conducted research on best practices in retention and change management;
Participated in advancement of various retention-related strategies;
Participated and monitor various activities related to management model;
Conducted audits related to management model (use of status sheets, quality circles, tours, etc.);
Prepared presentations and meetings at various levels (directors, managers, and other committees);
Facilitated coordination with other sectors such as Human Resources
Organizational Development, Professional Practice, Clinical Services, etc.;
Ensured project task follow-up and meet deadlines;
Ensured effective communication of project progress;
Provided administrative and logistical support to project team.
Receptionist Clerk
University of Ottawa
01.2021 - 05.2022
Provided administrative support and customer service at main reception area of Housing Services
Responded to requests and questions from current residents, future residents and guests by email, telephone and in person
Controled access of residents, visitors and guests and monitor area
Handled a generic inbox with a customer relationship management system(Talisma)
Manged telephone console, opening doors, reprogramming keys (Salto),loaning supplies, redirecting mail and parcels, making room reservations, placing work orders, and any other related duties
Proceed to check-ins and check-outs of resident
Education
Honours Bachelor of Commerce - Human Resources management
University of Ottawa
Ottawa
12.2024
Skills
Communication
Project Management
Data Entry
Recruitment and Selection
Labor Relations
Microsoft Office
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
HR Project Intern
Montfort Hospital
09.2023 - Current
Office assistant
University of Ottawa
05.2023 - 08.2023
HR Intern
Kruger Inc
01.2023 - 04.2023
Project Agent
Montfort Hospital
09.2022 - 12.2022
Intern
Montfort Hospital
05.2022 - 08.2022
Receptionist Clerk
University of Ottawa
01.2021 - 05.2022
Honours Bachelor of Commerce - Human Resources management