Marwa Ait Ali
Ottawa,ON
Summary
Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight.
Overview
3
3
years of professional experience
Work History
HR Project Intern
Montfort Hospital
2023.09 - Current
- Managed workplace health and safety prevention project within internal mental health unit
Office assistant
University of Ottawa
2023.05 - 2023.08
- Received and send various emails
- Produced lists in Excel
- Performed data entry
- Filed, sort, photocopy
HR Intern
Kruger Inc
2023.01 - 2023.04
- Recruited 15 laborers, 20 student, and 7 interns
- Supported team in terms of labor relations: analyze grievances, prepare labor relations committees, draft letters of understanding, and prepare for upcoming collective bargaining negotiations;
- Worked on multitude of stimulating projects in labor relations and strategic HR organizational development;
- Proactively managed absenteeism: analyze employee files to determine appropriate interventions and draft disciplinary notices;
- Supported team with administrative tasks (drafting communications, document filing, data entry, maintaining weekly reports, etc.).
Project Agent
Montfort Hospital
2022.09 - 2022.12
- Reviewed Policies and Procedures for Accreditation 2022-2023
- Helped the organizational development team in the various projects depends on their needs
Intern
Montfort Hospital
2022.05 - 2022.08
- Completed project management tools such as, but not limited to, action plan, project plan, and communication plan;
- Conducted research on best practices in retention and change management;
- Participated in advancement of various retention-related strategies;
- Participated and monitor various activities related to management model;
- Conducted audits related to management model (use of status sheets, quality circles, tours, etc.);
- Prepared presentations and meetings at various levels (directors, managers, and other committees);
- Facilitated coordination with other sectors such as Human Resources
- Organizational Development, Professional Practice, Clinical Services, etc.;
- Ensured project task follow-up and meet deadlines;
- Ensured effective communication of project progress;
- Provided administrative and logistical support to project team.
Receptionist Clerk
University of Ottawa
2021.01 - 2022.05
- Provided administrative support and customer service at main reception area of Housing Services
- Responded to requests and questions from current residents, future residents and guests by email, telephone and in person
- Controled access of residents, visitors and guests and monitor area
- Handled a generic inbox with a customer relationship management system(Talisma)
- Manged telephone console, opening doors, reprogramming keys (Salto),loaning supplies, redirecting mail and parcels, making room reservations, placing work orders, and any other related duties
- Proceed to check-ins and check-outs of resident
Education
Honours Bachelor of Commerce - Human Resources management
University of Ottawa
Ottawa12.2024
Skills
- Communication
- Project Management
- Data Entry
- Recruitment and Selection
- Labor Relations
- Microsoft Office
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
HR Project Intern
Montfort Hospital
2023.09 - Current
Office assistant
University of Ottawa
2023.05 - 2023.08
HR Intern
Kruger Inc
2023.01 - 2023.04
Project Agent
Montfort Hospital
2022.09 - 2022.12
Intern
Montfort Hospital
2022.05 - 2022.08
Receptionist Clerk
University of Ottawa
2021.01 - 2022.05
Honours Bachelor of Commerce - Human Resources management
University of Ottawa