Marvin Williams
El Centro
Summary
Detail-oriented team player and leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Route Sales Representative
Frito Lay
06.2021 - Current
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Displayed products properly at customer sites and according to company specifications and policies.
- Stocked shelves and loaded orders to prepare deliveries.
Front Desk Manager
IV Fitness Club
06.2019 - 03.2020
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Team Leader, Sales Operations
Nike Factory Store
06.2014 - 02.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Maintenance Supervisor
Consolidated Facility Service/Comeland Maintenance
09.2008 - 08.2011
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Supervised and trained a staff of 7 employees and scheduled shifts.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Timeline
Route Sales Representative
Frito Lay
06.2021 - Current
Front Desk Manager
IV Fitness Club
06.2019 - 03.2020
Team Leader, Sales Operations
Nike Factory Store
06.2014 - 02.2020
Maintenance Supervisor
Consolidated Facility Service/Comeland Maintenance
09.2008 - 08.2011
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