Accomplished Trainer and Supervisor with a proven track record at companies like Keolis, specializing in new hire training and public speaking. Expert in bilingual instruction, enhancing driver compliance and safety through effective training programs. Achieved significant improvements in driver performance and accident reduction. Skilled in Train-the-Trainer methodologies, ensuring high-quality training delivery.
Classroom Trainer in charge of creating driver files. Teach Access Policy and Procedures. Train new drivers on seven point tie down procedures. Cover proper customer service and ADA requirements. Teach the Smith System. Direct Safety Meetings
Investigate accident/incidents. Fill out accident forms and send to client on a timely manner. Certify drivers on wheelchair procedures. Drive Camera Supervisor Check proper Pre-Trip and Post Trip procedures.
Investigate Accident and Incidents * Post Accident Retraining* Verify Driver Credentials* Window Dispatch * Classroom Instructor *Smart Drive Retraining
New Hire Training
Public Speaking
Bilingual
Train-the-Trainer