Marvin Ramos
Glendale
Summary
Hardworking Bartender with several years of experience in casual and fine dining establishments. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly individual with exceptional communication and ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Committed to upholding standards of customer service
Overview
8
8
years of professional experience
Work History
Bartender
STK Steakhouse
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
EP&LP Rooftop
05.2023 - 12.2023
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
The Britely Social Club
09.2022 - 12.2023
- Serving alcoholic drinks or non-alcoholic beverages for bar and patrons
- Prepared and served premium cocktails, wine, and beer to high end clientele
- Worked in high-volume rooftop bar events for big companies
Bartender & Server
Laundry's - Del Frisco Grille
05.2021 - 05.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Barista & Server
Porto's Bakery & Cafe
01.2017 - 05.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Graduate -
Belmont High School
05.2017
Business Administration -
Glendale Community College
12.2020
Skills
- Customer Service
- Suggestive selling
- Inventory
- Classic cocktails
- Hospitality and accommodation
- Collaboration and teamwork
- Beer and wine recommendations
- Cash register operation
Languages
English
Spanish
Timeline
Bartender
STK Steakhouse
03.2024 - Current
Bartender
EP&LP Rooftop
05.2023 - 12.2023
Bartender
The Britely Social Club
09.2022 - 12.2023
Bartender & Server
Laundry's - Del Frisco Grille
05.2021 - 05.2023
Barista & Server
Porto's Bakery & Cafe
01.2017 - 05.2021
Business Administration -
Glendale Community College
Graduate -
Belmont High School
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