Marvin Palacio
St. John's,NL
Summary
Skilled in safe food handling and fostering teamwork, I consistently exceed production targets. My ability to solve problems and manage time effectively has significantly reduced waste, contributing to a more efficient and productive work environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Crew Member
Chowking Food
Philippines
05.2023 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Security Officer
CATS SECURITY SERVICES
Philippines
08.2017 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Factory Production Worker
Candyland Philippines
Philippines
03.2016 - 06.2017
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated Number machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Reduced waste by effectively managing raw materials and keeping accurate inventory records.
- Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
- Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime.
- Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency.
- Contributed to cost reduction initiatives by identifying opportunities for process improvements and suggesting solutions.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Maintained machinery to prevent overloads and avoid malfunctions.
Factory Worker
Orocan Philippines
Philippines
10.2015 - 01.2016
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Participated in training sessions to enhance skills and knowledge.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Weighed and measured items to prevent waste and meet quality standards.
- Performed quality checks on finished products to identify and address discrepancies.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Inspected materials before assembly to verify compliance of quality control standards.
Crew Member
Kentucky Fried Chicken
Kuwait
06.2010 - 10.2015
Education
Marine Training Programs
Our Lady of Fatima University
ValenzuelaPanghulo National High School
Malabon Philippines04.2001
Panghulo Elementary School
Malabon Philippines03.1997
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Taking Orders
- Flexible Schedule
- Safe Food Handling
- Safety awareness
- Food Preparation
- Safety
- Order Management
- Cooking
Languages
English
Professional Working
Timeline
Crew Member
Chowking Food
05.2023 - 04.2024
Security Officer
CATS SECURITY SERVICES
08.2017 - 01.2023
Factory Production Worker
Candyland Philippines
03.2016 - 06.2017
Factory Worker
Orocan Philippines
10.2015 - 01.2016
Crew Member
Kentucky Fried Chicken
06.2010 - 10.2015
Marine Training Programs
Our Lady of Fatima University
Panghulo National High School
Panghulo Elementary School