Marvin Herrera
Bakersfield
Summary
Professional salesperson with over 11 years of extensive experience in the retail furniture industry, including 2 years in management roles with a new career in car sales. Demonstrates a strong commitment to customer satisfaction and team leadership, consistently achieving sales targets through effective communication and innovative sales strategies. Eager to leverage expertise in a dynamic environment to drive continued success and growth.
Overview
12
12
years of professional experience
Work History
Sales Associate
Bill Wright Toyota
08.2025 - Current
- Assist customers in finding the vehicle that fits their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to achieve sales goals and enhance overall customer satisfaction.
- Developed strong relationships with customers, fostering repeat business through excellent service.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Ashley's Furniture
01.2022 - 08.2025
- Guide customers in furniture choices, boosting satisfaction and sales over $55,000 monthly
- Deliver top-notch service, consistently achieving store and personal sales goals
- Enhance client experience through expert product knowledge and attentive service
- Partner with team members to optimize floor layouts, coordinate delivery schedules, and maintain detailed product knowledge to address customer needs
- Monitor inventory levels, process transactions accurately, and maintain organized customer records while ensuring compliance with store policies
- Guide customers through furniture selection process, resolve concerns promptly, and create positive shopping experiences through attentive service
Leading Manager
Acceptance Now
01.2019 - 01.2022
- Opened lease agreements, managed payment schedules, processed transactions efficiently
- Promoted to manager after two years, led two furniture stores with two team members
- Provided excellent customer service, optimized margin requests, maintained low past due rates
- Ensured company standards, kept past due customers below 25% for over two years
- Enhanced operational efficiency, improved customer satisfaction, achieved measurable results
Showroom Technician
Mor Furniture
01.2014 - 01.2019
- Assisted in loading/unloading furniture, improving customer satisfaction
- Memorized entire store inventory to enhance efficiency
- Maintained store cleanliness, ensuring a welcoming environment
- Repaired furniture, resolving store issues promptly
- Supported new store openings across four states, enhancing brand presence
Education
High School Diploma -
Ridgeview High School
Bakersfield, CA01.2012
Skills
- Sales Strategy
- Negotiation
- Customer Retention
- Performance Tracking
- Inventory Management
- Conflict Resolution
- Team Collaboration
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
Languages
English
Spanish
Timeline
Sales Associate
Bill Wright Toyota
08.2025 - Current
Sales Associate
Ashley's Furniture
01.2022 - 08.2025
Leading Manager
Acceptance Now
01.2019 - 01.2022
Showroom Technician
Mor Furniture
01.2014 - 01.2019
High School Diploma -
Ridgeview High School