Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marvin Herrera

Bakersfield

Summary

Professional salesperson with over 11 years of extensive experience in the retail furniture industry, including 2 years in management roles with a new career in car sales. Demonstrates a strong commitment to customer satisfaction and team leadership, consistently achieving sales targets through effective communication and innovative sales strategies. Eager to leverage expertise in a dynamic environment to drive continued success and growth.

Overview

12
12
years of professional experience

Work History

Sales Associate

Bill Wright Toyota
08.2025 - Current
  • Assist customers in finding the vehicle that fits their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to achieve sales goals and enhance overall customer satisfaction.
  • Developed strong relationships with customers, fostering repeat business through excellent service.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Ashley's Furniture
01.2022 - 08.2025
  • Guide customers in furniture choices, boosting satisfaction and sales over $55,000 monthly
  • Deliver top-notch service, consistently achieving store and personal sales goals
  • Enhance client experience through expert product knowledge and attentive service
  • Partner with team members to optimize floor layouts, coordinate delivery schedules, and maintain detailed product knowledge to address customer needs
  • Monitor inventory levels, process transactions accurately, and maintain organized customer records while ensuring compliance with store policies
  • Guide customers through furniture selection process, resolve concerns promptly, and create positive shopping experiences through attentive service

Leading Manager

Acceptance Now
01.2019 - 01.2022
  • Opened lease agreements, managed payment schedules, processed transactions efficiently
  • Promoted to manager after two years, led two furniture stores with two team members
  • Provided excellent customer service, optimized margin requests, maintained low past due rates
  • Ensured company standards, kept past due customers below 25% for over two years
  • Enhanced operational efficiency, improved customer satisfaction, achieved measurable results

Showroom Technician

Mor Furniture
01.2014 - 01.2019
  • Assisted in loading/unloading furniture, improving customer satisfaction
  • Memorized entire store inventory to enhance efficiency
  • Maintained store cleanliness, ensuring a welcoming environment
  • Repaired furniture, resolving store issues promptly
  • Supported new store openings across four states, enhancing brand presence

Education

High School Diploma -

Ridgeview High School
Bakersfield, CA
01.2012

Skills

  • Sales Strategy
  • Negotiation
  • Customer Retention
  • Performance Tracking
  • Inventory Management
  • Conflict Resolution
  • Team Collaboration
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Languages

English
Spanish

Timeline

Sales Associate

Bill Wright Toyota
08.2025 - Current

Sales Associate

Ashley's Furniture
01.2022 - 08.2025

Leading Manager

Acceptance Now
01.2019 - 01.2022

Showroom Technician

Mor Furniture
01.2014 - 01.2019

High School Diploma -

Ridgeview High School
Marvin Herrera