Marvin Hall
Winnetka
Summary
Dynamic Interpretation Technician at Clarus Language Solutions, adept at enhancing customer satisfaction through exceptional troubleshooting and customer service. Demonstrated strong attention to detail and adaptability in fast-paced environments, successfully managing technical support for diverse meetings and improving operational efficiency. A self-starter committed to continuous learning and excellence in service delivery. Prioritizes client needs and will accommodate beyond expectations.
Overview
26
26
years of professional experience
Work History
Interpretation Technician
Clarus Language Solutions
06.1999 - Current
- Technical support for meetings and Conferences of any size requiring in-person or remote Interpretation.
- Video Dubbing Pre/Post production (Replacing original dialogue in videos with Interpretation)
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Set up virtual Zoom meetings and provide Interpretation needs for attendees.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
High School Diploma -
Grover Cleveland High School
06-1992
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Work Planning and Prioritization
- Customer interaction
- Dependable and responsible
- Self Starter
- Multitasking
- Computer skills
- Decision-making
Timeline
Interpretation Technician
Clarus Language Solutions
06.1999 - Current
High School Diploma -
Grover Cleveland High School
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