Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
References
Timeline
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Marvin Doria

Marvin Doria

Union City

Summary

Dynamic leader with over 15 years of experience in team development and 8 years in market territory management. Proven ability to build high-performing teams that achieve exceptional sales results while fostering a culture of empowerment and operational excellence. Committed to continuous growth and strategic collaboration, driving innovation and strong employee engagement across all levels. Aiming to leverage leadership skills to influence broader business outcomes and enhance organizational culture.

Overview

8
8
years of professional experience

Work History

Market Manager

Comcast
07.2021 - Current

Developed training materials for onboarding new hires on essential policies and procedures.

Oversaw and administered the recruitment, training, and evaluation of retail staff to ensure compliance with guidelines for the region.

Cultivated leadership potential by mentoring people, leaders, and crafting personalized development plans.

Spearheaded multiple market turnarounds, most recently achieving a 9% year-over-year increase in sales within months of acquiring.

Surpassed 100% attainment in key performance metrics with notable improvements in conversions.

Partnered with cross-functional teams to implement marketing strategies and operational improvements.

Delivered performance analyses and strategic insights to regional leadership for informed decision-making.

Executed impactful messaging for market initiatives through regular broadcasts, presentations, and leadership meetings, both in person and virtual.

Area Retail Sales Manager

AT&T
01.2018 - 06.2021

Drove performance across various retail locations by executing innovative sales strategies and operational best practices.
Focused on developing leaders through coaching, personalized plans, and a commitment to continuous learning.
Implemented strategic sales tactics that improved customer experience while achieving top market results.
Ensured adherence to operational standards via audits and optimized processes in inventory management.
Cultivated engaging work environments tailored to each store's unique culture and community values.
Strengthened team dynamics through effective communication and relationship-building efforts.
Applied performance analysis to guide strategic alignment with business objectives across teams.
Facilitated training sessions on new marketing initiatives, ensuring staff readiness for customer engagement.

Education

High School Diploma -

James Logan High School
Union City, CA
06-2006

Skills

  • Culture building and team development
  • Recruitment and onboarding
  • Change management strategies
  • Performance metrics analysis
  • Sales strategy and planning
  • Customer relationship management
  • Talent development initiatives
  • Operational efficiency improvements
  • Training facilitation and reporting
  • Client relations management
  • Sales quota achievement
  • Individual and group coaching
  • Effective messaging and presentation skills
  • Motivation and uplifting techniques

Accomplishments

  • At&t Summit Award Recipient
  • At&t Service Excellence Award Recipient
  • At&t 8x Diamond Club Recipient
  • At&t 3x Vice President General Manager Elite Recipient
  • Comcast 2x Excellence Award Winner
  • Comcast Your Voice Award Recipient
  • Comcast Highest Employee Experience Survey Scores in Region, Top 5 in division
  • 2024 Most Improved Location in California Region

Activities

  • Board member for Asian Pacific Alliance and in charge of marketing and membership
  • Board member of the regional marketing team
  • Regional and Market call coordinator and administrator
  • Lead strategic messaging for market and regional initiatives including promotions, incentives, sales performance, and best practices through live broadcasts and leadership calls. As a co-lead facilitator for high potential leaders, I help craft and deliver impactful communications across virtual meetings, in-person presentations, and regional broadcasts on a weekly and monthly cadence.
  • Appointed responsibilities of interviewing and hiring talent for the California region.

References

References available upon request.

Timeline

Market Manager

Comcast
07.2021 - Current

Area Retail Sales Manager

AT&T
01.2018 - 06.2021

High School Diploma -

James Logan High School
Marvin Doria