Detail-oriented dispatcher skilled in optimizing delivery processes and enhancing customer satisfaction. Proficient in data analysis and routing software, ensuring timely delivery and effective communication between drivers and DSPs.
Overview
2
2
years of professional experience
Work History
Dispatcher/Supervisor
FIMILE
Riverside
10.2025 - Current
Coordinated daily dispatch operations to ensure timely delivery of goods.
Facilitated communication between drivers and clients, enhancing logistics coordination.
Utilized routing software to optimize delivery paths and reduce delays.
Scheduled driver assignments based on availability and workload demands.
Worked with management to streamline dispatch processes and enhance operational efficiency.
Utilized GPS systems to track vehicle locations in real time.
Analyzed data from previous shipments to identify areas of improvement.
Coordinated real-time communication among warehouse personnel, customers, and drivers via phone or radio.
Distributor/Delivery Driver
Riverside Seafood INC
Riverside
02.2024 - 10.2025
Managed inventory levels, ensuring timely product availability for distribution.
Inspected seafood products for quality before dispatching to clients.
Maintained accurate records of customer orders, invoices, and delivery schedules to streamline operations.
Developed relationships with existing customers, enhancing satisfaction and loyalty.
Resolved customer inquiries regarding product features, pricing, availability, and order status updates.