MARVIN BUENROSTRO
San Jose
Summary
Dynamic problem solver with a contagious positive attitude. I truly believe every job that is done should be done with pride and passion. I am fully dedicated into looking for a position where I can utilize my Associate's Degree in Business Administration and Management. I often find myself craving more responsibility to enhance my skills through experience. I am dedicated to following my ambitions and welcome any opportunity to advance my career. I am excited to see where my consistency and handwork can take me.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RECREATIONAL LEADER
City of San Jose
2019.11 - Current
- Supervisory Lead for 3+ years Included in scheduling daily tasks for other Recreational Leaders Patrolling around the 4 parking lots of Kelly Park and validating parking Daily communication with the 'Duty Park Manager' about the security of the perimeter from any suspicious characters Assisted in developing projects and procedures for park operations
- Speaking with on-site Park Rangers about possible disorderly conduct or suspicious activity throughout all 172 acres of Kelly Park Certified to drive City vehicles for 3+ years ranging from Kelly Park to Downtown San Jose Speaking with emergency services about the appropriate incident (i.e fires, suspicious characters) and where is the best way to reach it
- Appearance at quarterly fiscal meeting for the parking department with the General Park Manager
- Data entry training.
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Registered participants and answered specific event inquiries.
- Maintained detailed records of program attendance, equipment usage, and facility maintenance to ensure optimal functioning of services.
Office Specialist I (Extra Help)
Santa Clara County Valley Medical Center
2022.10 - 2023.03
- Data entry containing confidential information of visitors that wished to visit a guests's hospital bedside. A strict "two per bedside" policy was enforced and maintained with the cooperation of nurses at the bedside
- Greeted visitors at the front desk; provided assistance as fast as possible while maintaining a professional atmosphere
- Complying with all HIPAA laws while working with visitor/guest's confidential data
- Complying and enforcing all Covid-19 protocols/procedures with visiting guests
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Coordinating with Hospital Security of disorderly guests and other emergency situations.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
FRONT END
Costco
2018.11 - 2019.09
- Cashiering
- Helped maintain safety standards within the workplace by promptly addressing spills, broken items, and other potential hazards.
- Promoted store loyalty programs to customers, resulting in increased membership sign-ups and repeat business.
- Collaborated with team members to maintain a clean parking lot and organized storefront, improving overall store appearance.
- Trained new employees on front end procedures, contributing to increased staff efficiency and productivity.
LEVEL 4 ASSOCIATE
IN-N-OUT
2016.10 - 2018.09
- Conducted regular training sessions for staff members on customer service techniques
- Cashiering
Education
Associate of Arts - Business Administration And Management
Evergreen Valley College
San Jose, CA05.2023
Associate of Science - Economics
Evergreen Valley College
San Jose, CA05.2023
Skills
- 45 WPM
- Proficient in speaking and writing in Spanish
- City Driving Permit
- Proficient in Microsoft 365
- De-escalation training for the Workplace
- CPR training
- Safety Training
- Youth Mentoring
- Strong Problem Solver
- Data Entry
- Administrative support expertise
- Dedicated Team Player
- Prioritizing Work
- File Maintenance
- Customer Service
Certification
- City Driving Permit
- Guard Card
Personal Information
Date of Birth: 05/29/1999
References
- Kevin Mendoza, Operational Manager, (408) 796-9920, kevindmendoza@icloud.com
- Jordi Buenrostro, Assistant Manager Guest Services of Happy Hallow, (408) 693-0859
Timeline
Office Specialist I (Extra Help)
Santa Clara County Valley Medical Center
2022.10 - 2023.03
RECREATIONAL LEADER
City of San Jose
2019.11 - Current
FRONT END
Costco
2018.11 - 2019.09
LEVEL 4 ASSOCIATE
IN-N-OUT
2016.10 - 2018.09
Associate of Arts - Business Administration And Management
Evergreen Valley College
Associate of Science - Economics
Evergreen Valley College
- City Driving Permit
- Guard Card
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