Marvia Surgeon
Hamilton,ON
Summary
With a proven track record at Easy Financial, I excel in loan processing proficiency and demonstrate strong leadership abilities. Spearheaded cross-training initiatives and streamlined operations at Canadian Tire, enhancing efficiency and compliance. My expertise in mortgage underwriting and risk assessment drives high-quality standards and team performance.
Overview
18
18
years of professional experience
Work History
Loan Processor Supervisor
Easy Financial
Mississauga
02.2018 - Current
- Collaborated with underwriters for faster loan approval processes while maintaining high-quality standards in documentation review.
- Coordinated cross-training efforts among team members to ensure well-rounded skillsets across the department.
- Provided back-up support as needed during peak periods or absences within the team.
Front Cash Supervisor
Canadian Tire
Hamilton, ON
04.2006 - 06.2018
- Maintained up-to-date knowledge of store policies and procedures, ensuring consistent adherence by all team members.
- Communicated with store leadership on employee performance and development needs.
- Coordinated breaks for team members efficiently while maintaining optimal coverage at the front end of the store.
- Conducted daily audits of cash registers to ensure accuracy and compliance with company policies.
- Streamlined front-end operations for increased efficiency and accuracy in cash handling procedures.
Skills
- Loan Processing Proficiency
- Strong leadership abilities
- Risk Assessment Capabilities
- Mortgage Underwriting Expertise
- Time management mastery
- Document Review Expertise
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
Timeline
Loan Processor Supervisor
Easy Financial
02.2018 - Current
Front Cash Supervisor
Canadian Tire
04.2006 - 06.2018