Hi, I’m
Marvelous Gem Casipit
Montreal,QC
Your most unhappy customers are your greatest source of learning.
Bill Gates
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
years of professional experience
Work History
HatleyMontreal, QC
Sales Associate
03.2022 - Current
Job overview
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions and offered product advice.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payments.
PharmaprixMontreal, QC
Supervisor of Operations
12.2019 - 12.2021
Job overview
- Addressed customer concerns with suitable solutions.
- Maintained positive working relationships with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Built strong operational teams to meet process and production demands.
- Identified and corrected performance and personnel issues to reduce the impact on business operations.
Education
Pacc Adult Education CentreMontreal, QC
GED
2022
Skills
- Teamwork and Collaboration
- Store Opening and Closing
- Policy and Procedure Adherence
- Sales Goals Attainment
- Verbal and Written Communication
- Cash Handling
- Customer Service
- POS System Operation
- Problem-Solving
- Team Player Mentality
Languages
French
Full Professional
English
Full Professional
Italian
Limited
Accomplishments
- Promoted to Operations Supervisor after only 6 months.
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Exceeded sales goals by an average of 202% in 1 week.
- Mentored 3 new sales associates.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Hatley
03.2022 - Current
Supervisor of Operations
Pharmaprix
12.2019 - 12.2021
Pacc Adult Education Centre
GED
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