Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Availability
Timeline
Hi, I’m

Marvelous Gem Casipit

Montreal,QC
Your most unhappy customers are your greatest source of learning.
Bill Gates
Marvelous Gem Casipit

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
years of professional experience

Work History

Hatley
Montreal, QC

Sales Associate
03.2022 - Current

Job overview

  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Worked with fellow sales team members to achieve group targets.
  • Helped customers find specific products, answered questions and offered product advice.
  • Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payments.

Pharmaprix
Montreal, QC

Supervisor of Operations
12.2019 - 12.2021

Job overview

  • Addressed customer concerns with suitable solutions.
  • Maintained positive working relationships with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Built strong operational teams to meet process and production demands.
  • Identified and corrected performance and personnel issues to reduce the impact on business operations.

Education

Pacc Adult Education Centre
Montreal, QC

GED
2022

Skills

  • Teamwork and Collaboration
  • Store Opening and Closing
  • Policy and Procedure Adherence
  • Sales Goals Attainment
  • Verbal and Written Communication
  • Cash Handling
  • Customer Service
  • POS System Operation
  • Problem-Solving
  • Team Player Mentality

Languages

French
Full Professional
English
Full Professional
Italian
Limited

Accomplishments

  • Promoted to Operations Supervisor after only 6 months.
  • Recognized as Employee of the Month for outstanding performance and team contributions.
  • Exceeded sales goals by an average of 202% in 1 week.
  • Mentored 3 new sales associates.
Availability
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Timeline

Sales Associate

Hatley
03.2022 - Current

Supervisor of Operations

Pharmaprix
12.2019 - 12.2021

Pacc Adult Education Centre

GED
Marvelous Gem Casipit