Sales / Customer Service Representative
Exchange Marketing
02.2024
Hi, I’m
Marvelous Oyegbade
Edmonton,AB
Summary
Results-driven university student with a passion for customer interaction and a keen interest in sales. Seeking to leverage classroom knowledge and learn on-the-job to contribute effectively as a Sales Associate or Assistant. Strong communication skills, proactive mindset, and dedication to delivering exceptional customer service in any environment.
Work History
Doctors Without Borders
Professional Fundraiser
Job overview
- Raised significant funds by cultivating relationships with major donors and implementing targeted fundraising strategies.
- Increased donor retention by maintaining strong relationships through regular communication and personalized outreach efforts.
Heart and Stroke Foundation
Professional Fundraiser
Upworks Work From Home
Freelancer
Job overview
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Completed thorough research into assigned topics.
- Improved content quality by conducting thorough research and incorporating industry trends.
Exchange Marketing
Sales / Customer Service Representative
02.2024
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
MacEwan UniversityEdmonton, AB
Bachelor Of Commerce from Accounting And Finance
Skills
- Concept Development
- Digital Content Development
- Product and Service Sales
- Customer Service
- Excellent People Skills
- Donor Relations
- Charitable donations
- Fundraising Ethics
- Market Research
- Analytical Skills
- Effective Communication
- Creative Writing
- Editing and proofreading
- Data Entry
- Excel spreadsheets
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Research and analysis
- Email writing
- Research Writing
- Report Writing
Languages
English
Full Professional
French
Limited Working
Volunteer Experience
Guest Greeter, Macewan University, Edmonton
References
References available upon request
Timeline
Professional Fundraiser
Doctors Without Borders
Professional Fundraiser
Heart and Stroke Foundation
Freelancer
Upworks Work From Home
MacEwan University
Bachelor Of Commerce from Accounting And Finance
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