Marvellous Ogbebor
Toronto,ON
Summary
Dynamic and versatile professional with extensive experience across makeup artistry, administrative support, and customer service. Excelled at Banyan Asian Energy Limited by streamlining processes and enhancing client relations. Skilled in creative makeup application and adept at building strong client relationships. Proven track record of improving customer satisfaction and maintaining high standards of hygiene and organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Makeup Artist
Self Employed Services
09.2013 - 08.2023
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
Executive Administrative Assistant
Banyan Asian Energy Limited
05.2020 - 06.2023
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Customer Service Representative
Rapid Secure Guard Limited
12.2016 - 12.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Receptionist
Centenary House
06.2016 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - International Studies & Diplomacy
University of Benin
Benin City, Nigeria12-2015
Skills
- Makeup Application
- Makeup product knowledge
- Client Relationship Building
- Creative makeup application
- Bridal makeup application
Makeup and Lashes
Languages
English
Full Professional
Certification
Accessibility of Ontario with Disabilities Act (AODA).
Women Employment & Labour Integration Training (WELIT) Program.
First Aid & CPR.
Food Handler.
Timeline
Executive Administrative Assistant
Banyan Asian Energy Limited
05.2020 - 06.2023
Customer Service Representative
Rapid Secure Guard Limited
12.2016 - 12.2019
Receptionist
Centenary House
06.2016 - 12.2019
Makeup Artist
Self Employed Services
09.2013 - 08.2023
Accessibility of Ontario with Disabilities Act (AODA).
Women Employment & Labour Integration Training (WELIT) Program.
First Aid & CPR.
Food Handler.
Bachelor of Arts - International Studies & Diplomacy
University of Benin
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