Summary
Overview
Work History
Education
Skills
Volunteer Experience
Referances
Timeline
Generic

Maruf Hasan Saime

Toronto,Canada

Summary

Dedicated retail professional with a proven ability to deliver exceptional customer service and support in fast-paced environments. Demonstrates strong teamwork and problem-solving skills, consistently ensuring a positive shopping experience for all customers. Committed to maintaining professionalism and efficiency in every interaction. Seeking part-time opportunities to leverage these competencies.

Overview

2
2
years of professional experience

Work History

Peer Leader

Pizza Burg
04.2023 - 12.2023
  • Collect customer feedback with a friendly attitude, addressing any concerns or issues promptly to ensure satisfaction
  • Encourage collaboration and ensure smooth restaurant operations
  • Lead by example in customer service and teamwork
  • Provide feedback to improve team performance and ensure high service standards

Salesman

Genius Super Shop
11.2022 - 03.2023
  • Assisted customers by guiding them to desired products and providing detailed information on features and promotions
  • Addressed customer inquiries, concerns, and returns in a friendly and professional manner
  • Monitored inventory levels, promptly reporting stock shortages to management for timely restocking
  • Maintained a clean and orderly shopping environment to enhance customer satisfaction

Salesman

Aarong
02.2022 - 10.2022
  • Monitor and organize clothing displays to ensure a visually appealing and well-stocked store environment
  • Persuade customers to make purchases by highlighting the quality and features of the clothing
  • Efficiently manage large crowds, particularly during peak seasons like Eid, ensuring smooth and organized operations

Education

Bachelor of Science - Software Engineering

Seneca polytechnic college
North York, Ontario
02.2025

Skills

  • Customer service and communication
  • Cash handling and POS operation
  • Merchandising and stock replenishment
  • Time management and multitasking
  • Communication
  • Strategic Leadership
  • Teamwork
  • Persuasion
  • Adaptability
  • Scheduling

Volunteer Experience

  • Feni, Bangladesh Flood Relief, 2024, Collected funds through door-to-door and person-to-person initiatives., Purchased and organized dry food and clothing for affected individuals., Arranged transportation, including boats and trucks, to deliver essential supplies., Distributed food, clothing, and other necessities efficiently and effectively., Motivated and supported affected individuals, providing emotional strength and encouragement.
  • Traffic Management Assistance, Dhaka, Bangladesh, Collaborated with traffic police to regulate road traffic and ensure smooth vehicle movement., Assisted in enforcing traffic rules and reducing congestion during peak hours., Directed vehicles and pedestrians to maintain order and safety at busy intersections., Provided support during emergencies or special events by managing traffic flow efficiently., Helped pedestrians, including children and elderly individuals, cross safely., Identified and reported traffic issues or violations to the authorities for quick action.
  • Cambrian School and College Rover Scout, Bangladesh, 2015-2020, Served as an active rover scout in Bangladesh., Assisted and organized a rappelling adventure., Volunteered in all the cultural programs of the academy., Volunteered in winter clothes distribution among the homeless and poor in 2019.

Referances

MD Harun Or Rashid 

Assistant Team Leader,Dollarama,1450

Kingston Road, Scarborough.

mobile num-+639562519924

Timeline

Peer Leader

Pizza Burg
04.2023 - 12.2023

Salesman

Genius Super Shop
11.2022 - 03.2023

Salesman

Aarong
02.2022 - 10.2022

Bachelor of Science - Software Engineering

Seneca polytechnic college
Maruf Hasan Saime