SIHAM ABDULBAKI
Calgary,Alberta
Summary
Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Olsen Stylist
01.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assistant Manager
Jacques-Vert
01.2012 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reviewed sales and gross profit report to assess company efficiency.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Sales Associate
Benix
01.2006 - 01.2012
- Worked at various locations to accommodate customer levels and increase sales
- Ensured all point of sale procedures were followed during opening and closing
- Achieved an increase in purchase totals through the recommendation of additional items
- Developed effective sales techniques for all new sales employees
- Adapted schedules to accommodate changing levels of customer service
- Processed payments and calculated sales prices
- Provided customers with product availability by replenishing floor stock and processing shipments.
Education
Diploma -
Pearson High School
2006
Skills
- Self-motivated
- Quick learner
- Team Player
- MS Office proficient
- Problem solver
- Exceptional interpersonal communication
- Interpersonal skills
- Conflict resolution
- Detail-oriented
- Efficient multi-tasker
Additional Information
Volunteer
Akram Jumaa Islamic Center
Current
Volunteer
Saudi Festival
2022
Volunteer
One Ummah Conference
2019
Timeline
Assistant Manager
Olsen Stylist
01.2019 - Current
Assistant Manager
Jacques-Vert
01.2012 - 01.2018
Sales Associate
Benix
01.2006 - 01.2012
Diploma -
Pearson High School