Overview
Work History
Education
Skills
Timeline
Generic

Martyn Yee

Vancouver,BC

Overview

8
8
years of professional experience

Work History

Senior Daycamp Leader

Killarney Community Center
07.2022 - Current
  • Demonstrated resourcefulness in resolving unexpected challenges, adapting activities as needed, and ensuring a smooth camp experience for all participants which were aged 5-12
  • Planning full daily schedules which included many different activities to increase the participation of all children using organizational and communicational skills
  • Led and motivated a team of camp leaders, assigning tasks, providing guidance, and fostering a positive work environment

Badminton Coach

Killarney Secondary High School
01.2022 - 05.2023
  • Facilitated training drills with children aged 11-16, which resulted in better form and techniques
  • Organized games with other schools to help increase players’ abilities, while also giving constructive feedback on how to improve

Produce Clerk

Save-On-Foods
12.2020 - 12.2021
  • Managed inventory levels by monitoring stock quantities, identifying items that needed to be replenished, and communicating with the store’s ordering department to ensure a consistent and adequate supply of produce
  • Provided customer assistance by promptly responding to inquiries, locating specific produce items, and offering recommendations or suggestions for recipes and meal planning, ensuring a positive and personalized shopping experience
  • Handled deliveries by receiving incoming produce shipments, verifying order accuracy to maintain store quality, while promptly addressing any issues


Sales Associate

Hudson’s Bay Company
12.2018 - 09.2019
  • Engaged with customers by identifying needs, relaying product information, and providing prompt assistance
  • Promoted sales contests and directives set forth by the company and consistently met sales quotas
  • Utilized creative problem-solving techniques to handle challenging customer requests, resulting in increased customer satisfaction and loyalty

Volunteer

KillarneyCommunityCenter
07.2015 - 09.2019
  • Assisted in planning and executing daily activities and programs for campers, including arts and crafts, sports, and team-building exercises as well as providing supervision to ensured the safety and well-being of campers during all camp activities and field trips
  • Established rapport with campers by actively listening to their interests and needs, creating a positive and supportive environment
  • Demonstrated leadership qualities by setting a positive example for campers through enthusiasm, cooperation, and responsible behavior

Cook/Cashier/Trainer

A&W Restaurants
12.2017 - 10.2018
  • Identified potential training needs, developed applicable training materials, and tasked with training new employees and how to work in a team setting
  • Resolved customer complaints swiftly by employing effective communication techniques


Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
08.2026

Skills

  • Proficient with Word, Excel, and PowerPoint
  • Able to resolve complex customer complaints of people of all ages by actively listening and showing empathy, resulting in positive feedback and increased customer referrals
  • Prioritized urgent customer issues while efficiently handling routine inquiries, ensuring timely resolution for all customers
  • Effectively meeting deadlines by prioritizing tasks and allocating time properly
  • Standard CPR-C & FoodSafe
  • Knowledgeable of practices, procedures, and equipment used in recreational programs and activities based from past working experience
  • Actively contributed to group discussions, fostering a team-oriented approach and promoting a harmonious work environment

Timeline

Senior Daycamp Leader

Killarney Community Center
07.2022 - Current

Badminton Coach

Killarney Secondary High School
01.2022 - 05.2023

Produce Clerk

Save-On-Foods
12.2020 - 12.2021

Sales Associate

Hudson’s Bay Company
12.2018 - 09.2019

Cook/Cashier/Trainer

A&W Restaurants
12.2017 - 10.2018

Volunteer

KillarneyCommunityCenter
07.2015 - 09.2019

Bachelor of Arts - Criminology

Simon Fraser University
Martyn Yee