Marty Steinhouse
North York,ON
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals.
I am returning to the Auto Industry after being absent for several years.
Overview
5
5
years of professional experience
Work History
Manager
Legacy Motor Cars 416-247-8999
01.2016 - 01.2021
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Interfaith Rabbi - Religion
The New Seminary
New York01.2010
Skills
- Professional and Courteous
- Idea Development and Brainstorming
- Cross-Functional Teamwork
- Schedule Preparation
- Managing Operations and Efficiency
- Customer Relationship Management (CRM)
- MS Office
- Verbal and written communication
- Financial Management
- Marketing
- Expense Tracking
- Customer Relationship Management
- Performance reviewing
- Cost Control
- Goal Setting
- Business Planning
- Hiring and Training
- Staff Development
- Decision-Making
- Team Leadership
- Sales Techniques
- Customer Service
- Employee Coaching and Mentoring
- Negotiation
- Staff Management
- Operations Management
- Salesforce Management
- Negotiation and Conflict Resolution
- Problem Resolution
- Lead Generation
- Sales management
- Administration and Reporting
- Training and Development
- Budget Administration
Languages
English
Full Professional
Additional Information
I have been absent from the Automotive Industry for several years. I find that it is necessary to return to the workforce. I have enjoyed working with people and although I have vast amount of experience I am not up with the latest trends in the business thus my application for a sales position. I am a great closer and treat people with respect and dignity.
Timeline
Manager
Legacy Motor Cars 416-247-8999
01.2016 - 01.2021
Interfaith Rabbi - Religion
The New Seminary
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