Marty Bellari
Wilmington
Summary
Dedicated and results-driven professional with a decade of experience in Customer Service, Delivery, and Transportation. Demonstrated expertise in ensuring top-notch customer satisfaction, efficient logistics, and on-time deliveries. Additionally, possess one year of experience in Armed Guard Services, showcasing strong security and safety skills. Proven ability to excel in high-pressure environments, adapt to challenging situations, and maintain a commitment to safety and service excellence. Seeking opportunities to leverage this diverse skill set to contribute to a dynamic organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Services Coordinator
Path
Los Angeles
07.2024 - 02.2025
- Developed individual service plans in collaboration with the resident and their family, as appropriate.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Compiled residents' daily activities and quantities of supplies used to prepare reports
Social Media Manager
Deeper Church Los Angeles
Los Angeles
01.2024 - 02.2025
- Coordinated with the marketing team to ensure social media strategies aligned with overall marketing and business objectives.
- Guided the visual content creation process, working closely with graphic designers to ensure alignment with brand aesthetics.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Managed the daily operations of all assigned social media accounts.
- Curated user-generated content for promotional use, ensuring alignment with brand standards and copyright laws.
Worship Leader
Deeper Church Los Angeles
Los Angeles
12.2023 - 02.2025
- Planned worship schedules and sequences of events to keep members engaged and active.
- Organizing and leading weekly rehearsals for worship team members.
- Teaching songs that will help people engage more deeply in worship experiences.
- Developing worship sets that are engaging and relevant to the congregation.
- Brought in and managed volunteers to fill ranks of choirs and morning worship teams.
Case Manager
OC Workforce Solutions
Brea
03.2024 - 07.2024
- Participated in team meetings to discuss case management strategies for individual cases
- Educated clients on available community resources and how to access them effectively
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care
- Maintained accurate records of client progress and documentation of all contacts with clients
- Maintained clients' records by reviewing case notes and logging events and progress
- Created individualized service plans in collaboration with clients, families, and other professionals
- Demonstrated success in building relationships with clients and providing emotional support
- Implemented case management plans, provided assessments, and offered counseling and support
- Monitored and evaluated case management services to ensure quality and effectiveness
- Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
- Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance
- Maintained up-to-date case records with case activity status.
Medical Courier
Apollo Couriers, LLC
Inglewood
01.2024 - 03.2024
- Adhered to strict safety protocols while driving and loading and unloading materials from vehicles
- Responded promptly to customer inquiries concerning status of shipments or other issues
- Assisted in loading and unloading cargo from trucks using appropriate lifting techniques
Graphic Designer
The Freedom Child Foundation
Houston
07.2021 - 02.2024
- Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts
- Determine size and arrangement of illustrative material and copy, and select style and size of type
- Confer with clients to discuss and determine layout design
- Develop graphics and layouts for product illustrations, company logos, and Internet websites
- Review final layouts and suggest improvements as needed
- Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes
- Maintain archive of images, photos, or previous work products
Armed Messenger
GardaWorld Cash Services
Houston
12.2022 - 10.2023
- Underwent and maintained firearms certification in compliance with state laws and organizational standards
Transporter
Enterprise Car Sales
Houston
11.2019 - 09.2022
- Familiarized self with Department of Transportation regulations for safe transportation of hazardous materials
- Utilized GPS navigation systems to accurately navigate routes and locate delivery addresses
- Ensured compliance with applicable state laws regarding the transport of medical samples and hazardous materials
- Maintained cleanliness of vehicle interior and exterior according to company standards
- Received incoming packages, verified contents against packing slips and updated tracking information in system
- Performed pre-trip inspections on assigned vehicle prior to departure and post-trip inspections upon return
- Regularly checked temperature logs on insulated containers to ensure integrity of specimen temperatures were maintained during transport
- Verified accuracy of paperwork associated with each delivery such as manifests, bills of lading
- Safely handled confidential documents throughout entire delivery process
- Drove safely at all times to avoid accidents and harm
- Followed company policies and procedures during shift
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers
- Verified package information to check for accuracy and completeness
Transit Bus Driver
Champaign County Area Rural Transit System
Urbana
08.2016 - 02.2019
- Provided passenger assistance, collected fares and offered schedule and route information
- Drove bus to safely transport passengers over scheduled routes and authorized stops
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations
Education
High School Diploma -
Champaign Central High School
Champaign, IL01.2010
Skills
- Customer Needs Assessments
- Activity Logging and Reporting
- Brand Loyalty
- Issue Escalation
- Customer Service and Assistance
- Exceptional Communicator
- Safety Regulations
- Customer Complaint Resolution
- Guest Satisfaction
- Calm and Professional Under Pressure
- Cultural Awareness
Affiliations
- Champaign Urbana Area Project, Board Member
- The Freedom Child Foundation, Co-Founder
Certification
- Certified NLP(Neuro-Linguistic Programming) & Life Coach, 2022
- Pepper Spray Training Course, 2023
- Private Security Program | Level Two Training Course, 2023
- Basic Security Officer Training Course | Level Three, 2023
- Commissioned Security Officer, 2023
Volunteer Experience
- Social Media Manager, 01/2024, Present, Deeper Church Los Angeles, Los Angeles, CA
- Graphic Designer, 07/2021, 02/2024, The Freedom Child Foundation, Houston, TX, Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts., Determine size and arrangement of illustrative material and copy, and select style and size of type., Confer with clients to discuss and determine layout design., Develop graphics and layouts for product illustrations, company logos, and Internet websites., Review final layouts and suggest improvements as needed., Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes., Maintain archive of images, photos, or previous work products.
Languages
English, Native
Timeline
Residential Services Coordinator
Path
07.2024 - 02.2025
Case Manager
OC Workforce Solutions
03.2024 - 07.2024
Social Media Manager
Deeper Church Los Angeles
01.2024 - 02.2025
Medical Courier
Apollo Couriers, LLC
01.2024 - 03.2024
Worship Leader
Deeper Church Los Angeles
12.2023 - 02.2025
Armed Messenger
GardaWorld Cash Services
12.2022 - 10.2023
Graphic Designer
The Freedom Child Foundation
07.2021 - 02.2024
Transporter
Enterprise Car Sales
11.2019 - 09.2022
Transit Bus Driver
Champaign County Area Rural Transit System
08.2016 - 02.2019
High School Diploma -
Champaign Central High School