MARTINS OSUNTADE
Winnipeg,Canada
Summary
Results-driven operations and data specialist with expertise in merchandise management, financial operations, and process optimization. Highly skilled in Excel, including complex formulas and macros to automate workflows and integrate data from multiple sources. Strong background in data analysis, compliance, and stakeholder collaboration. Proficient in SAP, Salesforce, and Domo, with a proven ability to improve operational accuracy, streamline reporting, and support management initiatives.
Overview
11
11
years of professional experience
Work History
Merchandise Operations Specialist
Bass Pro and Cabela's
07.2024 - Current
- Investigate and resolve data discrepancies in merchandise items, utilizing Excel, SAP, and other tools to ensure smooth workflows
- Develop and automate reports using complex Excel formulas and macros to improve efficiency in merchandise operations and streamline data extraction from multiple sources
- Conduct detailed data analysis using advanced Excel techniques, including pivot tables, VLOOKUPs, and conditional formatting, to identify trends and implement solutions that enhance operational efficiency
- Automate repetitive tasks through the creation of macros, reducing manual work and increasing accuracy in merchandise data reconciliation
- Collaborate on special projects to improve operational accuracy and efficiency, providing insights through reports and analytics
- Compile and analyze large datasets, using Domo, Excel, and SAP, to identify and resolve inefficiencies in company operations and ensure accurate inventory records
Youth Practitioner
Metis CFS
11.2019 - Current
- Collect and maintain accurate records on youth behavior, attendance, progress, and incidents
- Communicate effectively with families, schools, and other support systems when required
- Prepare daily logs, case notes, and reports for supervisors and external stakeholders
- Act as a mentor and role model, demonstrating positive behaviors and attitudes
- Provide guidance on life skills such as budgeting, cooking, and job preparation
Operations Specialist
Canadian Western Bank
02.2022 - 06.2024
- Managed and resolved broker inquiries, delivering high-level support to enhance client satisfaction
- Conducted audits of loan and lease documentation, identifying deficiencies and implementing corrective measures to ensure compliance
- Partnered with internal stakeholders to efficiently process client inquiries and escalations, fostering strong client relationships
- Reviewed and ensured insurance policies adhered to organizational and regulatory requirements
- Maintained and processed customer applications within the company’s CRM (Salesforce), consistently meeting deadlines
Office Administrator
Berrien RESA
01.2014 - 02.2017
- Organized and maintained administrative systems to ensure efficient operations and data accuracy
- Coordinated special projects and tracked progress to meet deadlines
- Supported reporting and data entry tasks to ensure accurate record-keeping
- Responded to customer and agent inquiries, providing high-quality service and timely resolutions
- Managed fund disbursements and invoice calculations, leveraging Excel to increase processing efficiency
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MBMinor in Management -
Asper School of Business
Winnipeg, MBSkills
- Advanced Excel (Complex Formulas, Macros, Automation)
- Data Analysis and Reporting
- Process Improvement and Workflow Optimization
- Stakeholder Collaboration and Communication
- Compliance, Risk Mitigation, and Problem-Solving
- CRM Tools (Salesforce, Domo)
- ERP Systems (SAP)
- Merchandise Flow Coordination
- Inventory Management
Timeline
Merchandise Operations Specialist
Bass Pro and Cabela's
07.2024 - Current
Operations Specialist
Canadian Western Bank
02.2022 - 06.2024
Youth Practitioner
Metis CFS
11.2019 - Current
Office Administrator
Berrien RESA
01.2014 - 02.2017
Minor in Management -
Asper School of Business
Bachelor of Arts - Economics
University of Manitoba
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