Martine Caza
Kakabeka Falls,ON
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Assistant
ALS Sewage Services
05.2023 - Current
- Contributed to a positive work environment by fostering open communication among colleagues.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Manager
Evergreen Pharmacy
05.2022 - 05.2023
- Manager of The Early Refill barista bar
- ordering supplies
- inventory
- implementation of new software for coffee menu and products
- cash balancing
- staff training
- Managed and motivated employees to be productive and engaged in work.
Manager
Canadian Tire
04.2015 - 05.2022
- Employee hire and training
- overseeing department duties as required
- cash balancing
- house accounts, payables & receivables
- store key holder
- ordering supplies and products
- scheduling
- answering phone calls, emails etc.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
PSW
Pinewood Court
06.2011 - 04.2015
- Improved patient satisfaction by providing compassionate and personalized care.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Ensured medication adherence for patients by administering prescribed medications on time and monitoring their effects.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
Education
Personal Support Worker
Everest College
Thunder Bay, ON05.2011
Hairstylist
Pivot Point School of Hair Design
Thunder Bay, ON06.1991
High School Diploma -
St. Patrick High School
Thunder Bay, ON06.1990
Skills
- Scheduling
- Data Entry
- File Maintenance
- Customer Service
- File Organization
Certification
- Licensed Hairstylist 1990-2015
- Certified PSW 2011-2015
Timeline
Office Assistant
ALS Sewage Services
05.2023 - Current
Manager
Evergreen Pharmacy
05.2022 - 05.2023
Manager
Canadian Tire
04.2015 - 05.2022
PSW
Pinewood Court
06.2011 - 04.2015
Personal Support Worker
Everest College
Hairstylist
Pivot Point School of Hair Design
High School Diploma -
St. Patrick High School
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