Summary
Overview
Work History
Education
Languages
Timeline
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Martine Bachaalany

Laval

Summary

I am a young student who is always looking for bigger challenges to surpass myself. I persevere in all situations and have learned to always keep the biggest smile without forgetting my great patience with those around me. During my work experiences, I have managed to accomplish immense teamwork and manage my team despite the magnitude of the task. I believe I can bring a change with my multiple skills, and I am looking to expand my knowledge in the job market.

Overview

2
2
years of professional experience

Work History

Cook/Prep Cook

Poke Monster
09.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Customer Service/Front Desk Receptionist

Club Piscine Laval
04.2024 - 07.2024
  • Managed front desk operations, maintaining smooth workflow by efficiently handling inquiries and requests.
  • Improved visitor experience by coordinating appointments and managing schedules.
  • Directed incoming calls and emails, ensuring prompt communication with clients and staff.
  • Enhanced office efficiency with effective organization of front desk activities.
  • Welcomed guests and provided assistance to ensure a positive first impression.
  • Supported office management by ordering supplies and organizing inventory.
  • Improved customer service by addressing inquiries and resolving issues promptly.
  • Prepared and distributed correspondence, enhancing communication within the office.
  • Provided information and directions to visitors, ensuring a welcoming environment.
  • Managed scheduling conflicts by prioritizing appointments for seamless operations.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

E-Commerce Assistant Manager

Walmart
08.2023 - 03.2024
  • Developed effective marketing strategies to drive website traffic and increase online sales.
  • Managed product listings, ensuring accurate descriptions, pricing, and images for enhanced customer experience.
  • Proactively monitored online reviews, addressing negative feedback promptly while showcasing positive testimonials.
  • Enhanced customer satisfaction by efficiently managing and resolving e-commerce-related issues.
  • Implemented inventory management systems, ensuring optimal stock levels and minimizing overstocks.

Cashier/Cosmetician

Uniprix
02.2023 - 07.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

High School Diploma -

College Letendre
Laval, QC
06-2023

Languages

English
Native or Bilingual
Arabic
Full Professional
French
Native or Bilingual

Timeline

Cook/Prep Cook

Poke Monster
09.2024 - Current

Customer Service/Front Desk Receptionist

Club Piscine Laval
04.2024 - 07.2024

E-Commerce Assistant Manager

Walmart
08.2023 - 03.2024

Cashier/Cosmetician

Uniprix
02.2023 - 07.2023

High School Diploma -

College Letendre

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Martine Bachaalany