Martin Chan
Vancouver
Summary
Customer-savvy general runner accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sound & Lighting Technician
Twelve West
10.2021 - Current
- Engineered comprehensive sound and lighting setups for over 100 live events annually, consistently achieving optimal acoustics and visual effects through the precise calibration of high-end audiovisual equipment
- Executed captivating lighting schemes, incorporating dynamic lighting effects, strobes, and LED fixtures to match the club's vibe and create immersive experiences
- Collaborated closely with resident and guest DJs, providing technical support and adjusting audio levels to maintain energetic and engaging performances.
- Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
Personal Trainer
Fitness World
02.2023 - 01.2024
- Top rookie trainer in the whole company with $11,000 in personal training sold in the first month
- Conducted one-on-one and group training sessions for diverse clientele, including individuals of all ages and fitness levels
- Developed comprehensive fitness programs based on clients' fitness assessments, health histories, and goals
- Conducted nutritional consultations to educate clients on healthy eating habits and lifestyle changes for better results
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Member Service Representative
Fitness World
02.2021 - 03.2023
- Top in membership sales in the whole company with above 20% personal training attachment
- Obtained skills to sell and communicate effectively
- Processed over 200 transactions daily using a POS system with zero discrepancies, ensuring all financial activities were accounted for and aligned with high customer service standards.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Certificate - Welding Foundations
British Columbia Institute of Technology (BCIT)
Vancouver, BC09.2021
Highschool Diploma - undefined
Eric Hamber Secondary School
Vancouver, BC06.2020
Skills
- Bilingual - English & Chinese
- Customer service
- Sales
- Client adaptability
Certification
NASM Certified Personal Trainer - 2023
CPR & First Aid Certification - 2023
Timeline
Personal Trainer
Fitness World
02.2023 - 01.2024
Sound & Lighting Technician
Twelve West
10.2021 - Current
Member Service Representative
Fitness World
02.2021 - 03.2023
Highschool Diploma - undefined
Eric Hamber Secondary School
Certificate - Welding Foundations
British Columbia Institute of Technology (BCIT)
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