Martina Sanderson
La Ronge,SK
Summary
My name is Martina Sky Sanderson; I go by my middle name, Sky. I am an enthusiastic retail professional with hands-on experience in customer service. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
9
9
years of professional experience
Work History
Children North
Daina Lapworth
La Ronge, Saskatchewan
02.2024 - 04.2025
- Collaborated with families to create individualized child development plans.
- Developed comprehensive early childhood education programs for diverse learning environments.
- Assessed and evaluated children's developmental progress using observational techniques.
- Established positive relationships with families from diverse backgrounds.
- Collaborated with parents and other professionals to create effective strategies that support positive outcomes for young children.
Retail Sales Associate Cashier
Robertson trading
La Ronge, SK
02.2016 - 04.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Processed refunds for worn, damaged, and broken merchandise.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Supervised counting cash drawers, and made bank deposits as part of store opening and closing procedures.
- Resolved customer problems by investigating issues, answering questions, and building rapport.
- Mentored employees in the management of complicated sales, complex issues, and difficult customers.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Education
Sask DLC
La Ronge, SKSkills
- Customer service
- Honest and dependable
- Reliable and responsible
- Cooperative attitude
- Problem solving
- Detail oriented
- Employee training
- Cash drawer balancing
- Teamwork and collaboration
- Strong communication and interpersonal skills
- Excellent written and verbal communication
- Ability to lift 40 pounds
- Store opening and closing
- Merchandising and display
- Computer proficiency and Microsoft Office
- Order processing
- Resilience under pressure
- Multitasking and organization
Additional Information
References
Diane Robertson - (306) 425-2080 - Manager
Scott Robertson - (306) 425-2080 - Owner/Manager
Daina Lapworth - (306) 425-7577 - Children north director
Timeline
Children North
Daina Lapworth
02.2024 - 04.2025
Retail Sales Associate Cashier
Robertson trading
02.2016 - 04.2022
Sask DLC