Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Martina Sanderson

La Ronge,SK

Summary

My name is Martina Sky Sanderson; I go by my middle name, Sky. I am an enthusiastic retail professional with hands-on experience in customer service. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

9
9
years of professional experience

Work History

Children North

Daina Lapworth
La Ronge, Saskatchewan
02.2024 - 04.2025
  • Collaborated with families to create individualized child development plans.
  • Developed comprehensive early childhood education programs for diverse learning environments.
  • Assessed and evaluated children's developmental progress using observational techniques.
  • Established positive relationships with families from diverse backgrounds.
  • Collaborated with parents and other professionals to create effective strategies that support positive outcomes for young children.

Retail Sales Associate Cashier

Robertson trading
La Ronge, SK
02.2016 - 04.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Supervised counting cash drawers, and made bank deposits as part of store opening and closing procedures.
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Mentored employees in the management of complicated sales, complex issues, and difficult customers.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.

Education

Sask DLC
La Ronge, SK

Skills

  • Customer service
  • Honest and dependable
  • Reliable and responsible
  • Cooperative attitude
  • Problem solving
  • Detail oriented
  • Employee training
  • Cash drawer balancing
  • Teamwork and collaboration
  • Strong communication and interpersonal skills
  • Excellent written and verbal communication
  • Ability to lift 40 pounds
  • Store opening and closing
  • Merchandising and display
  • Computer proficiency and Microsoft Office
  • Order processing
  • Resilience under pressure
  • Multitasking and organization

Additional Information

References

Diane Robertson - (306) 425-2080 - Manager

Scott Robertson - (306) 425-2080 - Owner/Manager

Daina Lapworth - (306) 425-7577 - Children north director

Timeline

Children North

Daina Lapworth
02.2024 - 04.2025

Retail Sales Associate Cashier

Robertson trading
02.2016 - 04.2022

Sask DLC

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Martina Sanderson